Key Account Director

About Us

Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform.

Canary is utilized by 20,000+ hoteliers in 100+ countries to equip hoteliers with the technology they need to work smarter and wow their guests. Major hotel brands such as Wyndham, Marriott, IHG, Four Seasons, Rosewood, and Best Western trust Canary to deliver results.

Canary was named a 2024 Deloitte Technology Fast 500™ company, a Most Innovative Company by Fast Company and a HotelTechReport Best Place to Work — and is backed by top Silicon Valley investors like Y Combinator, F-Prime, Brighton Park Capital and Insight Partners.

Join us in shaping the future of hospitality!

About the Role

As the Key Account Director at Canary Technologies, you will take ownership of prospecting, closing, and managing revenue within the region. You will work directly with customers to build relationships, drive growth, and ensure the successful adoption of our products. This role requires a self-motivated individual with a strong understanding of the local market and the ability to execute independently.

Responsibilities

• Revenue Growth: Deliver against an overall revenue quota and establish sustainable revenue streams
• Market Development: Build and execute go-to-market strategies, leveraging direct engagements, channel partnerships, and customer renewals to drive business growth
• Strategic Planning: Develop a clear regional growth strategy, focusing on market penetration, customer acquisition, and long-term scalability
• Thought Leadership: Represent Canary Technologies as a trusted industry expert at conferences, events, and networking opportunities to elevate the brand and drive regional awareness
• Cross-Functional Collaboration: Partner with global teams across Marketing, Product, and Customer Success to align regional goals with company objectives and ensure seamless execution
• Team Building: Recruit, mentor, and develop a high-performing team to support regional growth. Foster a culture of ownership, collaboration, and excellence
• Prospecting & Outreach: Identify and engage target accounts through diverse channels, including email, phone, social media, direct mail, and in-person meetings
• Sales Process Creation: Develop and refine an outbound sales process that can scale across the region
• Pipeline Management: Leverage Salesforce and other tools for lead management, sales forecasting, and performance reporting
• Key Accounts: Looking after & expanding our major brands/key account engagements in the region

Qualifications

• End-to-end sales management
• 8+ years in a closing sales role, with proven success in hitting or exceeding targets
• Prior experience selling hospitality software or solutions in the B2B SaaS space
• A track record of launching new markets or building business operations from the ground up
• Strong leadership skills with the ability to build and guide teams effectively
• Highly motivated and comfortable working autonomously in a fast-paced, remote environment
• Deep understanding of the local business culture with strong communication and relationship-building skills
• Must have strong network at core hotel chains across APAC
• Must have Core major brand engagement across APAC

We also work hard to ensure Canary is a fun and exciting place to work! Here are some of the additional benefits:

Canary Days:  As a company we want to ensure that the team has time to recharge. Each month we provide company wide days off to ensure there is at least one extended weekend or day off.

Self Improvement Club: We meet each month and share our personal goals for the month. Each individual is provided a budget towards any purchases that help us achieve these goals.

Professional Development Chats: We provide budget to help drive cross functional professional development conversations across the organization.

Travel Reimbursement: Team members are able to visit our offices across New York, San Francisco or Dallas when they choose, and are provided a travel stipend for doing so.  Spend time working with the team in their office, and use the rest of your time exploring a new city!

Personal Travel Reimbursement: If you stay at a hotel that Canary works with, we provide a credit towards your stay.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.