Sales Development Representative

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We’re looking for a Sales Development Representative to qualify Inbound and Outbound leads in our Lisbon office. In this role, you will get a chance to work with our awesome Sales Team on learning more about our potential customers.

If you’re someone who loves talking to customers, we’d love to meet you!

This role may support different geographic markets, including EMEA or the US. Due to evolving business needs, market coverage may shift over time. This could include supporting different regions where required.

Your new adventure:

• Perform discovery calls to collect, validate and document information for the Account Executive
• Gather contact information and other information from prospects and maintain accurate data in Pipedrive
• High volume of outbound calls
• Handle inbound and outbound sales inquiries effectively
• Provide information to foster prospects and lead them to success
• Identify key prospects and profile strategic accounts, research and obtain business requirements and hand them over to the respective account executive
• Understanding the prospect's needs and pain points by paying close attention during conversations
• Maintain detailed documentation about qualified leads in Pipedrive before forwarding them to a consultant, sales manager or partnerships
• Ability to gather relevant information about prospects and their companies to tailor the outreach
• Educate prospects on Pipedrive customization and best usage practices

Does this sound like you?

• Strong verbal and written communication abilities
• Exceptional organisational skills
• Keen attention to detail
• Collaborative spirit and problem-solving mindset
• Competitive drive
• Proficient in active listening and asking insightful questions
• Prioritising tasks and managing time efficiently to balance outreach, follow-ups, and administrative duties
• Exceptional level of English
• A fluent level of German is highly desirable

Why Pipedrive?

• People-first culture - Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome
• Unlock potential - Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change
• We’ve got you - Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people
• Grow with us - Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability
• Packed with purpose - Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.

Please note that for this role we’re currently unable to offer relocation assistance or visa sponsorship.

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We’re on the lookout for a Sales Development Representative to help qualify Inbound and Outbound leads in our Sales Department.

If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.