Position:

Sales Operations Associate II

Job Description:

Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2025 sales of $30.9 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 85 countries served.

A Fortune 154 company with 21,500 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.

How to Apply:

Internal Employees: Please submit your updated resume in English and ensure you use only your Arrow email address.
External Candidates: Please submit your updated resume in English.

What You'll Be Doing:

• Manage the overall account relationship and the day-to-day sales activities by providing service and support to the g6assigned customer base
• Working with internal and external resources, facilitating work of others in quoting, fulfilling demand, and troubleshooting other customer requirements
• Owner of the overall Quote to Order Processes and order preparation for specified customers, coordinates resources and processing of quotations, works with management to set pricing
• Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems, provide proactive notification to customer of changes to delivery status
• Liaison between sales team- ensures returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion
• On-going Sales Support activities for the Order to Invoice process. Owns & Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs

What We Are Looking For:

• 2+ years of experience in Similar roles, providing support to Sales teams or in a Sales role.
• Experience managing an ERP (Oracle Preferred).
• Intermediate Microsoft Excel skills, to analyze data, present reports.
• Advanced English skills (Conversational and written).

The Skills That Will Help You Succeed Even More: (Preferred)

• Power BI experience, to consult or create reports.

What’s In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

• 30 days of Christmas bonus

• 40% vacation premium

• 12 vacation days plus 2 floating days, your birthday and sick days.

• Vision and Dental Assistance

• Life Insurance

• Healthcare Insurance

• 10% Food/Pantry Vouchers

• Restaurant Vouchers

• 13% Savings Fund

• Growth Opportunities, and more!

• And more!

#LI-FS1

#LI-Hybrid

Annual Hiring Range/Hourly Rate:

$19,991.67 - $22,500.00 MXN Monthly

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 

Location:

MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type:

Full time

Job Category:

Business Support

EEO Statement:

Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)