Senior Integrations Support Engineer

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.

As a Senior Integrations Engineer at Vanta, you will own day-to-day execution for the Integrations Support squad. You'll provide technical leadership and act as the primary point of contact for escalations, partnering closely with Customer Success and Engineering to drive fixes and improvements while ensuring a consistently high-quality customer support experience.

The Automations team owns Vanta's integrations platform, which powers continuous monitoring across 400+ integrations spanning cloud providers, security tools, and SaaS applications. As Vanta scales across market segments, integration support is becoming increasingly complex: we're handling everything from authentication issues and API rate limits to sophisticated multi-cloud architectures and custom integration workflows for enterprise customers. We need technical leaders who can debug production issues, drive operational excellence, and communicate clearly with Customer Success teams to keep our users informed.

In this role, you'll bridge support and engineering, driving execution within the integrations support squad while building the processes and systems needed to scale our support operations. You'll be hands-on with deep technical troubleshooting and implement fixes while also leading retrospectives and surfacing insights that shape our product roadmap. This is a technical leadership IC role where you will influence and drive the team toward success through technical expertise, process ownership, and mentorship.