IntuitiveStaff Product Manager
Company Description
It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies like the da Vinci surgical system and Ion have transformed how care is delivered for millions of patients worldwide.
Were a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.
The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life.
The Future Forward organization is Intuitive’s advanced concepts group. We explore emerging technologies, prototype next-generation solutions, and build software experiences that shape the future of robotic-assisted surgery.
If you're ready to contribute to something bigger than yourself and help transform the future of healthcare, you'll find your purpose here.
Job Description
The Staff Product Manager will be responsible for product management of novel robotic platforms and technologies. This includes executing high-impact future oriented projects to elevate the capabilities of future platforms, working closely with customers to capture voice of customer and translate research and insights into user needs. Interface with cross-functional teams including Product Design, Interaction Design, Human Factors, Clinical Development Engineering and Engineering to create product requirements and represent the customer through the Product Development Process (PDP), manage trade- offs and prepare new products for commercial launch. This role takes ownership in strategic planning, representing the voice of the customer to the organization, and acting as a leader in product development efforts. Working across multiple product franchises, in multiple geographies, and in collaboration with multiple cross-functional stakeholders across Product Operations and Commercial functions, this individual also will have a unique breadth and story-telling platform, tying the value-proposition of multiple products into a cohesive and compelling story that ranges across the portfolio lifecycle (from launch to end-of-life).
Essential Job Duties
Strategic Roadmap & Clinical Insight
- Architect and Lead the long-term product roadmap, balancing desirability and technical feasibility with Intuitive’s multi-year strategic objectives.
- Synthesize Complex Clinical Data: Cultivate a deep expertise in emerging clinical spaces by integrating clinical literature, medical society trends, design interaction, usability assessments and high-level engagements with global Key Opinion Leaders (KOLs).
- Drive Business Justification: Develop robust, data-driven investment cases for new initiatives and product development, securing executive-level alignment on prioritization and resource allocation.
- Market Intelligence: Monitor and anticipate shifts in the competitive landscape, identifying emerging and complementary technologies that impact the broader Intuitive portfolio.
- Insight Generation: Design and direct sophisticated qualitative and quantitative research—including patient, HCP, and payer observations—to extract high-value insights that steer product direction.
Product Design, Development, and Lifecycle Lead
- Visionary Product Definition: Propose next-generation systems and services that solve complex, unmet customer needs while hitting long-term commercial targets. Draft and develop product requirements based on user needs.
- Cross-Functional Orchestration: Lead high-visibility projects through the full product development lifecycle, bridging the gap between Market Requirements (MRD) and technical Product Requirements (PRD).
- Strategic Trade-off Management: Facilitate and resolve high-stakes negotiations regarding product scope and performance, ensuring alignment between engineering, product and clinical teams. Clear understanding of the Jobs to Be Done framework.
- Commercial Strategy: Establish global product positioning, product claims, clinical claims, and messaging; spearhead market research to inform global pricing and reimbursement strategies.
- Global Launch Excellence: Oversee the execution of complex worldwide product rollouts, managing cross-functional teams to ensure seamless commercial readiness and operational scale.
- Success Metrics: Define and monitor KPIs for product adoption and clinical impact, utilizing pre-clinical evidence, clinical study data, in-market learning and post-launch feedback to iterate on the future portfolio.
Business Analysis & Portfolio Optimization
- Opportunity Assessment: Identify and validate high-potential product investigations by modeling total addressable market (TAM), serviceable addressable market (SAM) and annualized serviceable obtainable market (SOM) to quantify patient/provider benefits.
- Value Engineering: Evaluate customer value-proposition and "willingness to pay" for disruptive concepts, ensuring a balance between advanced performance and cost-effectiveness.
- Organizational Alignment: Ensure all product investments are optimized for ROI and consistent with the company’s broader financial and quality goals.
Strategic Partnerships & Business Development
- Technology Scouting: Collaborate with Engineering and Corporate Development to evaluate M&A or licensing opportunities, prioritizing the business development pipeline based on strategic fit and technical merit.
- Internal Evangelism: Serve as a subject matter expert across the organization, helping to bridge the gap between technical innovation and commercial execution.
Qualifications
Required Skills and Experience
- 10+ years of professional experience with 5+ years specifically in medical device product management.
- Demonstrated success in managing multi-year product lifecycles and navigating the nuances of medical technology portfolios.
- Experience defining and managing market and product requirements for medical devices
- Develop strong commercial and KOL partnerships to inform a value-driven portfolio narrative
- Excellent communication and presentation skills, including experience presenting to senior management and customers.
- Self-starter with ability to take leadership in a fast-paced environment.
- Able to prioritize and smoothly manage multiple tasks.
- Agility to pivot focus to meet evolving sales and customer needs.
- Proven ability to work across disparate parts of an organization to deliver results.
- Well versed in MS Office Suite, Tableau, SFDC and digital marketing tools.
- Ability to work in surgical labs and hospital patient care areas is required.
- Ability to travel 30%. Some international travel may be required.
- The position is located at Intuitive Headquarters in Sunnyvale, California.
Preferred Skills and Experience
- Masters degree in life science, engineering or MBA preferred.
Additional Information
Working Conditions
- Ability to work in surgical labs and hospital patient care areas is required.
- Ability to travel 30%. Some international travel will be required.
- The position is located at Intuitive Headquarters in Sunnyvale, California.
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.
We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.