Staff Product Designer

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About this role

Faire is a company invested in the importance of design—as a Staff Product Designer, you’ll join a tight-knit, collaborative team of designers who care deeply about creating beautiful and intuitive experiences. Our team is at the center of representing and solving impactful problems for our customers, designing experiences for the thousands of independent retailers and maker brands growing their businesses in our marketplace.

In this role, you’ll help shape Faire’s product, working with team members across research, engineering, product, data, and analytics. You'll embed in the Faire Direct Pod within the Retailer Growth Pillar, driving the strategic and experience evolution of our referral program focused on enabling & motivating brands and retailers to connect on our marketplace. As a Staff Product Designer, you'll strive to understand our customers’ challenges, and craft vision, strategy, and experiences that evolve our marketplace forward, while driving towards our key business goals.

We’re looking for team members that excel across the entire product development lifecycle, care deeply about the details, have a strong track-record of shipping high-quality experiences, come with a growth mindset, and bring a genuine desire to learn about our customers.

We're looking for candidates open to working in San Francisco, CA, or New York City, NY.

What you’ll do

• Collaborate with partners across product, engineering, and data to define, build, and release new products and features. 
• Construct user flows, wireframes, and prototypes that effectively communicate design concepts for validation.
• Develop and deliver well-documented, high-fidelity visuals that accurately represent Faire’s brand and design system standards.
• Write UX content that helps customers accomplish their goals on Faire
• Design user-centric, engaging content to increase usability, inform, and help customer’s accomplish their goals on Faire
• Participate in and/or lead user interviews and research to better understand customer needs.
• Drive strategic thinking into product features and roadmap.
• Mentor and guide team members, helping them develop and grow.
• Contribute to and positively shape the design team’s culture through collaboration, feedback, and process iteration.

Qualifications

• 8+ years of experience designing digital products and systems. Your previous work demonstrates an attention to detail and high quality visual, UX, systems design, and content design. 
• Passion for the details. You have experience delivering high quality experiences, and doing what it takes to get the details right.
• Great communication skills. You present design decisions and processes clearly and confidently, regardless of audience.
• A collaborative approach. You’re a great partner to other designers and your cross-functional teammates.
• A growth-mindset. You’re open and receptive to feedback, and can adapt quickly in a fast-paced environment.
• A sense of humor. We spend a lot of time together—sharing gifs and laughing over zoom keeps us energized and inspired throughout the day.

We value candidates that bring a range of experience from different industries and a variety of creative influences. If you’re a maker or retailer yourself and can bring first-hand experience and empathy for the small business and entrepreneurial journey, tell us your story!

Salary Range

San Francisco, CA / New York, NY: the pay range for this role is $195,500 - $269,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future. 

_This role will be in-office on a hybrid schedule - Faire employees will be expected to go into the office 2 days per week on Tuesdays and Thursdays, effective the week of January 13, 2025. Additionally, in-office roles will have the flexibility to work remotely up to 4 weeks per year.

Applications for this position will be accepted for a minimum of 30 days from the posting date._

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)