Campaign Manager (FTC)

JOB PURPOSE

We are looking for a Campaign Manager who will focus on supporting the team in the daily execution of marketing tasks, providing essential operational assistance to the Senior Campaign Manager and broader team. This role ensures the smooth implementation of marketing strategies and contributes to process optimisation efforts.

This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of marketing campaigns. The Campaign Manager will support work towards eBay Marketing KPIs and Business Strategies.

KEY RESPONSIBILITIES

• Assist in executing daily marketing tasks, ensuring efficient operation and timely delivery of campaigns.
• Ownership of project timeline, including tracking campaign development & keeping relevant stakeholders informed.
• Ensuring seamless campaign deployment, working cross-functionally and across locations with globally-dispersed team members and external partners.
• Aiding audience segmentation and targeting decisions.
• Gather data and prepare reports on campaign performance, providing insights to inform scaling decisions for tests and ongoing optimisation efforts.
• Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learnings.
• Support process optimisation efforts to enhance team efficiency and effectiveness.
• Tool and Technology Support: Assist in the integration and adaptation of new tools and technologies, ensuring effective utilisation by the team.
• Provide executional support to the Senior Campaign Manager and other team members, ensuring smooth day-to-day operations.

WHAT WE ARE LOOKING FOR

• 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)
• University degree in a relevant area is a plus
• Past experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.
• Demonstrated passion or past experience within one/multiple eBay categories such as Fashion, Collectibles, Trading Cards or Motors is a significant plus
• Customer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIs
• Shown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industry
• Project management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritise
• Ability to build relationships and collaborate across all levels, functions and locations
• Strong presentation and communication skills, with confidence engaging senior stakeholders, answering questions and contributing ideas in meetings and strategic discussions.

WE OFFER

• Healthcare with Bupa or Medicash
• 26 days’ holiday exclusive of bank holidays
• Mental health support
• Company pension scheme with The People’s Pension
• Enhanced family friendly policies
• A flexible, hybrid working policy
• Ride to work scheme
• Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.