DoordashDirector of Digital Ordering Sales
About the Team
The DoorDash Commerce Platform Sales/GTM team is responsible for helping restaurants build their digital brand and grow their sales directly with customers. The team does this through scaling of our emerging suite of 1st Party eCommerce products spanning Online Ordering (Websites, Apps), white label Logistics (Drive On Demand), Restaurant Rewards, CRM, Brand Management, and several other emerging areas focused on helping merchants increase their take home profits. This team is responsible for winning new business from existing and new DoorDash partners, and partnering with our XFN teams in Product, Marketing, Strategy to drive success for merchants using DoorDash’s Commerce Platform.
About the Role
As the leader of Digital Ordering Sales, you own the sales performance that is the main input to our DoorDash Commerce Platform Revenue goals. You do this through hiring, developing, and performance managing great talent, building an inclusive and motivating work environment, and working with our S&O and Product partners to build the optimal customer experience. You will oversee a leadership bench with multiple layers and support a rapidly growing team of specialized sales professionals and sales engineers. You will report to our Senior Director of SMB Restaurant Success in our SMB Sales organization.
You’re excited about this opportunity because you will…
- Build a high performing sales team. We are still early days in understanding and mapping how inputs translate to outputs. This Sales Director will investigate our sales math, ringfence efforts to learn more and quickly about what the most effective sales tactics are at each stage of the funnel, and scale learnings and performance quickly through their ranks.
- Learn from the front to enhance our customers’ and employees’ experiences. While guiding across several functions, our leaders remain as customer obsessed as our front line sellers. The Director of Digital Ordering Sales will leverage their own learnings from conversations with merchants as well as scaled learnings from their team to build better processes and programs that help make our merchants’ and peoples’ lives easier.
- Lead the GTM for a top company priority. DoorDash built our lead in restaurant selection through a cohesive and scaled sales effort. As more merchants join our Marketplace, our opportunity to grow our Platform business grows too. This role will lead the charge in new Platform adoption growth within our existing base of SMB restaurants.
- Partner with our GMs and Product team to elevate our offering. To win the next tier of SMBs we must evolve our service. This role will harness their team’s conversations and technology to give voice to the customer with our General Management and Product teams.
- See around corners for the team. Whether planning for the next quarter, for the next year with new products, or for several years down with new organizations, this role will be responsible for shepherding our Platform Account Development team into the future.
We’re excited about you because…
- You’re a high achieving sales leader with 8+ years of people leadership experience. You have built and executed pipeline strategies. You know how to coach front line leaders and lean on your customer obsession to regularly meet with prospects, both to understand and resolve their pain points at an individual level and to create system-wide solutions.
- You have deep SaaS expertise. You’ve built and scaled platform-based sales teams, integrating new products into existing motions to unlock TAM.
- You’re accustomed to complex and multi-stakeholder environments. This will include Sales Operations for goals and tracking, Finance for deals, S&O for team strategy, goal accountability and product feedback to name a few. Importantly, you embody our one team one fight mentality in partnering with our Account Management team, who own the relationship with our restaurant partners.
- You are a great people leader. You are energized by building programs to develop and grow your people and their people, you take pride in making room at the table to improve low engagement teams, and you are accustomed to working with our people business partners to ensure we’re maximizing performance and engagement simultaneously.
- You find and lead 0 to 1 opportunities. We are constantly enhancing existing products and introducing new products to our suite of Platform services. We are looking for someone who loves to get to the lowest level of detail to find product-market fit and scale small businesses within large organizations.
- You look for the win win wins. The scale of our ambition is great and we look to our leaders to balance unbridled optimism in finding the wins for our customers, their team, DoorDash and truth-seeking challenger mindset to guide the team towards those wins.
We expect this position to be filled by 3/17/26
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
**Compensation**
Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.
In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
See below for paid time off details:
- For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
- For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).
The national base pay range for this position within the United States, including Illinois and Colorado.
$199,920—$294,000 USD
The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado.
$249,900—$367,500 USD
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.