Principal Consultant - AI Governance

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team: Celonis Services is a strategic services organisation that focuses on the technical aspects of our customers' journeys as well as generating tangible business value during the engagements. It includes Consulting Services, Academy and Customer Support. We are thought leaders with deep product, technical and domain expertise and focus on delivering Celonis implementations, maximizing business value and driving product adoption for our customers. We achieve this by bringing together our best practices, delivery experience, award-winning enablement and support expertise.

The Role:

As a Principal Consultant, you will accelerate our customers’ digital transformation and drive Celonis’ international expansion. You identify our customers’ strategic priorities and develop data-driven process insights using SQL and create complex data models to ensure that customers receive maximum value. You will become an expert in all kinds of company processes such as Finance, Order Management, Procurement, Warehouse Management, Customer Service, Production, e-Commerce, Opportunity Management, Spply Chain Management. You leverage the newest features and functionalities of the Celonis software, such as Process Analytics, Process Automation, Artificial Intelligence (AI) and Machine Learning (ML).

The work you’ll do:

Initiate:

• Play a key role in the Celonis implementation project to ensure the optimal solution to tackle the customer’s pain points
• Design innovative analyses and operational apps and enrich them with Machine Learning algorithms or Artificial Intelligence to make the customer’s processes transparent
• Use our Celonis technology to identify process inefficiencies and understand the root causes, always in close collaboration with the customer
• Strategic Advisory: Advise C-level stakeholders (Chief Risk Officers, DPOs) on the regulatory roadmap, helping them navigate the complex landscape of AI compliance.
• Engagement Leadership: Collaborate with senior executives and process owners to define their Responsible AI goals. You will act as the primary point of contact for governance escalations and regulatory roadblocks, ensuring that compliance milestones are met on time.

Implement:

• Conduct value workshops to develop business cases and align measures to improve process inefficiencies
• Quantify the business and financial potential and present the findings to the management
• Implement our Process Automation technology to speed up the customer’s processes, to drive value and to improve the process conformance rate

Adopt:

• Implement the most relevant KPIs measuring the customer’s success
• Ensure the enablement of the customer to continuously improve processes
• Set the foundation of the path to value to make the long-term customer success journey happen

The qualifications you need:

• 10+ years working experience in IT-Consulting, Management Consulting, Process Improvement or a similar area.
• Hands-on experience applying AI/ML techniques or similar technologies
• Proficiency with SQL or other programming languages (Python, R, Matlab...) and a strong interest in Big Data, Data Mining, and Process Mining
• Strong communication skills in English and enjoy interacting with various customers to understand and interpret business processes
• You are very dedicated and visionary and want to actively drive the Celonis Process Mining technology forward
• Excellent analytical skills, well organised and known for being a quick learner
• Business acumen is a strong plus, supporting the ability to understand client needs, identify value drivers, and deliver strategic, impact-driven recommendations
• Master’s degree or PhD in Law, Political Science, or a related field (e.g., Science & Technology Studies).
• Bonus: Certifications in Privacy (CIPP/E) or AI Governance (e.g., AIGP)

#LI-DB5

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

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