Commercial Business Analyst

About the Role:

Grade Level (for internal use):

The Team:

This position is in the Sustainable1 Commercial Enablement team which plays an integral role in identifying requirements, designing frameworks and process management to empower our commercial teams to excel in their workflows. We work at the intersection of business operations, project management, and technical solution implementation, providing the backbone for commercial effectiveness and growth.

Responsibilities and Impact:

We are seeking a talented and motivated Commercial Business Analyst to join our team. 

Workflow Optimization: Define requirements and optimize crucial data sets and business processes that underpin the efficiency of our commercial operations. This involves both day-to-day management and ongoing improvement initiatives. Seek approaches to leverage automation and AI tools. Leverage technical skills to translate business requirements into effective workflows and frameworks. 
Process Documentation: Document current and an evolving portfolio of business processes, particularly as it relates to our integration within Commodity Insights. Take ownership of these processes, ensuring they are adapted, refined, or newly constructed as business needs evolve.  Serve as the point-of-contact on Sustainable1 Commercial processes.
Iterative Process Improvement: Regularly assess and iterate existing processes and data flows, employing a continuous improvement mindset. Identify bottlenecks, inefficiencies, and opportunities for process optimization to deliver superior outcomes for commercial teams. 
Research and Stakeholder Collaboration: Conduct thorough research and requirements gathering among a diverse group of stakeholders - sales, relationship management, commercial leadership, marketing, and business operations—to identify enablement frameworks & workflows that enhances Commercial capacity.
Concurrent Project Management: Manage multiple projects and assignments simultaneously. Flexibility and adaptability are key, as new needs and responsibilities may arise with little notice. Serve as a point of contact on various integration initiatives.
Communication and Coordination: Serve as a point of contact between commercial teams and technical resources, facilitating clear and effective communication. Coordinate with cross-functional teams to ensure alignment and successful delivery of project goals. 
Data Visualization and Reporting: Utilize data visualization tools such as Power BI to produce actionable insights for commercial stakeholders. Build and maintain dashboards and reports that inform decision-making. Apply basic SQL query-building skills to extract and manipulate data from relational databases.
CRM Knowledge: Leverage your understanding of Customer Relationship Management (CRM) systems to support commercial teams, aligning data and process improvements with CRM functionalities and best practices.

What We’re Looking For:

Basic Required Qualifications:

Bachelor’s Degree: A bachelor’s degree in business, information systems, data science, computer science, engineering, or related field. 
Professional Experience: 2-4 years of relevant experience related to business processes, preferably in a commercial or business enablement environment. 
Technical Proficiency: Demonstrable experience with data visualization tools (Power BI or Tableau required). Ability to build and modify basic SQL queries. Solid understanding of database concepts, schema structure, and CRM platforms. 
Process Design and Improvement: Experience in process mapping, workflow improvement, and iterative solution development. Familiarity with design thinking or similar methodologies is highly valued. 
Communication: Strong written and verbal communication skills. Ability to clearly convey technical concepts to non-technical audiences and facilitate productive discussions among diverse stakeholders.

Additional Preferred Qualifications:

Project Management: Proven track record of managing concurrent assignments and delivering projects in a timely manner. Ability to prioritize effectively and adapt to changing requirements. 
Analytical and Research Skills: Excellent ability to conduct qualitative and quantitative research, gather requirements, and synthesize findings into actionable recommendations.

About S&P Global EnergyAt S&P Global Energy, our comprehensive view of global energy and commodities markets enables our customers to make superior decisions and create long-term, sustainable value. Our four core capabilities are: Platts for news and pricing; CERA for research and advisory; Horizons for energy expansion and sustainability solutions; and Events for industry collaboration.

S&P Global Energy is a division of S&P Global (NYSE: SPGI). S&P Global enables businesses, governments, and individuals with trusted data, expertise, and technology to make decisions with conviction. We are Advancing Essential Intelligence through world-leading benchmarks, data, and insights that customers need in order to plan confidently, act decisively, and thrive economically in a rapidly changing global landscape. Learn more at www.spglobal.com/energy.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.  US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Details

Location

Islamabad, Pakistan

Experience

Min. 2 years

Technologies

SQL

Tableau

About the Role:

Grade Level (for internal use):

The Team:

Responsibilities and Impact:

We are seeking a talented and motivated Commercial Business Analyst to join our team. 

Workflow Optimization: Define requirements and optimize crucial data sets and business processes that underpin the efficiency of our commercial operations. This involves both day-to-day management and ongoing improvement initiatives. Seek approaches to leverage automation and AI tools. Leverage technical skills to translate business requirements into effective workflows and frameworks. 
Process Documentation: Document current and an evolving portfolio of business processes, particularly as it relates to our integration within Commodity Insights. Take ownership of these processes, ensuring they are adapted, refined, or newly constructed as business needs evolve.  Serve as the point-of-contact on Sustainable1 Commercial processes.
Iterative Process Improvement: Regularly assess and iterate existing processes and data flows, employing a continuous improvement mindset. Identify bottlenecks, inefficiencies, and opportunities for process optimization to deliver superior outcomes for commercial teams. 
Research and Stakeholder Collaboration: Conduct thorough research and requirements gathering among a diverse group of stakeholders - sales, relationship management, commercial leadership, marketing, and business operations—to identify enablement frameworks & workflows that enhances Commercial capacity.
Concurrent Project Management: Manage multiple projects and assignments simultaneously. Flexibility and adaptability are key, as new needs and responsibilities may arise with little notice. Serve as a point of contact on various integration initiatives.
Communication and Coordination: Serve as a point of contact between commercial teams and technical resources, facilitating clear and effective communication. Coordinate with cross-functional teams to ensure alignment and successful delivery of project goals. 
Data Visualization and Reporting: Utilize data visualization tools such as Power BI to produce actionable insights for commercial stakeholders. Build and maintain dashboards and reports that inform decision-making. Apply basic SQL query-building skills to extract and manipulate data from relational databases.
CRM Knowledge: Leverage your understanding of Customer Relationship Management (CRM) systems to support commercial teams, aligning data and process improvements with CRM functionalities and best practices.

What We’re Looking For:

Basic Required Qualifications:

Bachelor’s Degree: A bachelor’s degree in business, information systems, data science, computer science, engineering, or related field. 
Professional Experience: 2-4 years of relevant experience related to business processes, preferably in a commercial or business enablement environment. 
Technical Proficiency: Demonstrable experience with data visualization tools (Power BI or Tableau required). Ability to build and modify basic SQL queries. Solid understanding of database concepts, schema structure, and CRM platforms. 
Process Design and Improvement: Experience in process mapping, workflow improvement, and iterative solution development. Familiarity with design thinking or similar methodologies is highly valued. 
Communication: Strong written and verbal communication skills. Ability to clearly convey technical concepts to non-technical audiences and facilitate productive discussions among diverse stakeholders.

Additional Preferred Qualifications:

Project Management: Proven track record of managing concurrent assignments and delivering projects in a timely manner. Ability to prioritize effectively and adapt to changing requirements. 
Analytical and Research Skills: Excellent ability to conduct qualitative and quantitative research, gather requirements, and synthesize findings into actionable recommendations.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

Our Values:

Integrity, Discovery, Partnership

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

Recruitment Fraud Alert:

-----------------------------------------------------------

Equal Opportunity Employer

-----------------------------------------------------------

20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)