Strategy and Operations Lead (GTM / Revenue Operations)

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Role:

This role leads Strategy and Operations for the selling teams at Celonis outside of the regional core sales teams. In that regard, this is a critical role to help define, evolve and run the GTM for the business as Celonis grows. With rapid expansion globally, a deepening partner ecosystem and a broadened set of areas where Celonis can impact customers, this is a critical time to be joining. This is also a chance to help shape what the overall role and remit of Revenue Operations should be, setting the bar for how the organization helps deliver the in quarter business, and shapes the health of future quarters and years.

The work you’ll do:

• Help set the strategy for an integrated GTM, with clarity of roles, handoffs, accountabilities and ratios. Lay out a plan for how those evolve over time as we scale
• Define the key metrics, KPIs and processes that cut across functions to bring our teams together
• Define and support where needed the key programs that help our sales functions create pipe, close business and deliver for our customers
• Ensure day-to-day support on running the business (business performance, comp, planning, forecasting etc.) across pre-sales, post-sales, and ecosystem
• Connect with the sales teams and their leadership in the Regions to gather feedback and ensure that they have full understanding of the role of our functions, and we are ultimately improving our GTM productivity, and the health of our business
• Build and scale a team that embodies high performance culture in an emotionally aware and passionate way
• Proven ability to be a critical and thoughtful business partner. A challenger as well as a supporter and driver
• Proven ability to develop, coach and inspire a highly motivated team of Ops rockstars
• Knowledge of enterprise SaaS selling, including market positioning
• Knowledge of working with partners and establishing ecosystem-awareness and engagement in a sales team
• Ability to operate in a global environment, with thoughtfulness on balancing global standardization with localization for impact

The qualifications you need:

• Proven ability to be a critical and thoughtful business partner. A challenger as well as a supporter and driver
• Proven ability to develop, coach and inspire a highly motivated team of Ops rockstars
• Knowledge of enterprise SaaS selling, including market positioning
• Knowledge of working with partners and establishing ecosystem-awareness and engagement in a sales team
• Ability to operate in a global environment, with thoughtfulness on balancing global standardization with localization for impact

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

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