Senior Client Manager

Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

About the Role

As a Client Manager, you play a pivotal role in our commercial strategy. You will manage a portfolio of strategic accounts on the Luxembourg market, strengthen long-term relationships, and identify new growth opportunities. You guide your clients throughout their transformation journeys, ensuring revenue retention, profitability, and value creation.

Acting as a trusted partner, you collaborate closely with internal stakeholders (Presales, Sales Specialists, Inside Sales, Delivery, Legal, etc.) and external partners and vendors to design and deliver high-impact solutions. This role requires a strong consultative approach, the ability to deeply understand client needs, and the capacity to translate insights into concrete, high‑value solutions.

If you enjoy client engagement, consultative selling, long and complex sales cycles, and working in an international environment, this role is made for you.

Key Responsibilities

Client Relationship & Account Strategy

• Define and continuously refine the commercial strategy for your Luxembourg strategic accounts.

• Build and manage robust account plans that position NTT DATA on high-impact transformation projects.

• Engage with C‑level stakeholders to understand their priorities and contribute to strategic discussions.

• Act as the trusted advisor and primary point of contact for your clients throughout the entire lifecycle.

Consultative Selling & Opportunity Development

• Conduct in-depth discovery to identify client challenges and articulate how NTT DATA’s solutions (infrastructure, cloud, cybersecurity, services) can address them.

• Navigate long, multi‑stakeholder sales cycles, ensuring consistent communication and alignment.

• Generate demand and support the development of new opportunities aligned with market insights and NTT’s capabilities.

• Collaborate with internal teams (Presales, Delivery, Product/Solutions teams, Legal, etc.) to design comprehensive, competitive proposals.

• Work closely with Luxembourg ecosystem partners and vendors to build integrated, high-value solutions.

Cross-Functional Collaboration & Governance

• Coordinate internal contributors throughout the sales cycle to ensure alignment and collective efficiency.

• Use sales tools and methodologies to manage opportunities, pipelines, and governance.

• Contribute to the European sales community within your vertical, fostering best-practice sharing and continuous improvement.

Your Profile

We are looking for someone who is passionate about building strong client relationships and who thrives in a collaborative, international environment. You will be successful in this role if you recognise yourself in several of the points below:

• You bring a solid understanding of the Luxembourg market, including key clients, vendors, partners, and the local economic landscape.

• You are skilled at building trusted, long-term relationships and naturally adopt a consultative, solution‑oriented approach with clients.

• You stay curious about market trends such as infrastructure, cybersecurity, cloud, and digital transformation.

• You are comfortable working in English; additional European languages are a plus.

• Experience with Salesforce or similar CRM tools is an advantage, but not a requirement.

Workplace type:

Hybrid Working

About NTT DATANTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services.  Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity EmployerNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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