Director of Product Management

About Lyra Health

Lyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.

About the Role:

As the Director of Product Management for our Provider Ecosystem, you will lead the strategy and execution for the digital home of our provider. You will be responsible for a broad and critical domain that includes provider tooling, scheduling, electronic health records, and cutting-edge AI tools.

This is a high impact role, in which you’ll manage and mentor a team of talented and experienced product managers. You will collaborate closely with key stakeholders across our technical, clinical and operations teams, to define and deliver cutting edge and high scale capabilities that enable our providers to deliver life changing care in an effective and efficient manner. You’ll have an opportunity to play a leadership role in every aspect of the product life cycle, from vision through execution.

Remote candidates must be physically located within the United States.

Responsibilities

• Strategic Leadership: Define the multi-year roadmap for Lyra’s Provider Ecosystem, leveraging market analysis, competitive knowledge, and customer research, to meet Lyra’s ambitious business and care quality objectives.
• Innovation: Continue expanding the development of Lyra’s AI capabilities, to reduce administrative overhead on providers while enhancing care quality and client safety.
• Platform Expansion: Drive the shift toward a state of the art platform that supports complex care coordination and global access.
• Team Management: Mentor and grow a high-performing team of PMs, fostering a culture of product excellence and teamwork.
• Stakeholder Alignment: Partner closely with Clinical, Engineering, Design, and Ops to understand pain points and opportunity areas, and develop product (or non-product) plans that help achieve both short and longer term business objectives. Keep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plans.
• Operational Excellence: Maintain a high bar for product craft. Identify, develop, and encourage adoption of tools (e.g. AI) and processes that drive more efficiency, effectiveness, and happiness within the product team. 
• Define and analyze product metrics to inform decision-making and measure success.

Qualifications

• 10+ years of experience in product management at successful SaaS, enterprise software, or health tech organizations.
• 4+ years of experience hiring and leading other product managers, with a proven track record of coaching senior talent.
• Ability to think analytically in a fast-paced environment, balancing short-term outcomes and execution with long-term goals.
• Experience with complex platforms (scheduling, EHR, or billing) and a strong interest in AI-driven efficiency. Willingness to both dive into the details and operate at a strategic level.
• Exceptional communication and presentation skills, with the ability to influence at the Executive level.
• Demonstrated ability to drive alignment across cross-functional teams like Clinical, Engineering, and Operations. Ability to productively discuss and achieve win-win outcomes in an environment of competing priorities and complex tradeoffs.
• Ability to thrive in a fast-paced, dynamic environment, balancing the need to deliver upon both short- and long-term outcomes. Proactive ownership over one’s area of responsibility, with an ability to multitask and prioritize across multiple complex projects
• A passion for delivering upon Lyra’s mission.
• BA or BS required, MBA or equivalent professional experience preferred.

USD 202,000 - 277,500 a year

"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.

By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."