Principal Value Engineer - Insurance

Title: Principal Value Engineer - Insurance

Location: New York, US, New York

Content: We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Role:

We are looking for a Principal Value Engineer, Insurance—a seasoned Insurance expert who can bridge the gap between technical process mining and strategic business outcomes. You will act as the lead architect for our most critical insurance accounts, translating complex operational challenges into clear value drivers.

As a Principal, you are a "go-to" insurance expert within our FSI go-to-market organization. You will move beyond standard process optimization to link Celonis capabilities to key outcomes and metrics specific to the Insurance industry.

You will work in partnership with the Celonis Sales Teams and have full responsibility for the end-to-end value journey of our customers. You are our customers trusted advisor and help them achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform.

In collaboration with our partners and Celonis Services, you will drive measurable business impact across various processes and industries and accelerate the adoption of our platform. You will blend deep process and industry expertise with a proven consulting skill set with strong analytical skills at the forefront of one of the fastest-growing tech companies worldwide.

The work you’ll do:

Identify & Frame Value

• Translate Strategy to Operations: Analyze a carrier’s strategic goals (e.g., Growth vs. Risk) and map them to specific Celonis capabilities.
• Target High-Impact Areas: Architect solutions that connect the front and back office—moving beyond simple task automation to optimizing entire value chains like Client Lifecycle Management and Underwriting Intake.
• Build the Business Case: Construct robust, data-backed business cases that articulate the financial impact of Process Intelligence (e.g., impact on Cost-to-Income or Loss Ratios) to senior management.
• Build demos and business cases, leveraging industry benchmarks and best practices in order to win new customers 
• Undertake Value Assessments or Proof-of-Value Projects and communicate the value opportunity and strategic roadmap to C-Level executives

Realize Value

• Drive Engagement Success: Lead the value workstream for complex pilots and implementations, ensuring the "digital twin" strategy effectively monitors operational resilience.
• Orchestrate the Hybrid Workforce: Guide customers on how to use the Celonis "Sensing Layer" to provide context to their AI agents, coordinating hand-offs between systems and human adjusters in Claims Operations and Policy Servicing.
• Solve Systemic Challenges: Work cross-functionally to tackle difficult implementation hurdles, helping customers define standards for Automated Subrogation, Litigation Management, or Reinsurance processes.
• Facilitate business value workshops and use Celonis to identify and qualify opportunities for process enhancement
• Derive improvement measures in core business functions and initiate improvement actions and enterprise-wide change initiatives
• Present results and realized value to senior management and C-level executives

Scale Value

• Codify Best Practices: Turn our solutions into reusable assets and use cases for the broader Value Engineering team.
• Mentor & Enable: Act as a senior resource for the team, helping junior engineers understand insurance terminology, process nuances, and stakeholder management.
• Product Feedback: Serve as a bridge between the customer and our Product teams, providing specific feedback on how to enhance our platform for the Insurance vertical (e.g., specific requirements for Fraud Management or Governance).
• Responsible for the end-to-end customer value journey, landing, expanding, adoption and renewing
• Build a strategic expansion roadmap for customers embedding Celonis Process Intelligence Platform as a strategic business transformation platform in their organization and therefore drive adoption and expansion
• Provide feedback to our product development teams to enhance the Celonis platform and Apps based on new use cases

The qualifications you need:

• Deep Industry Experience: 10+ years of relevant experience, ideally combining time at a Carrier/Reinsurer with Management Consulting or Sales Engineering. You understand the inner workings of an insurance company.
• Domain Expertise: You possess granular knowledge of the insurance value chain, specifically in Claims (Triage/Settlement), Underwriting (Risk Selection), and Distribution.
• Growth Mindset: Proven track record of managing the full customer lifecycle, with a demonstrated ability to land new accounts, expand footprint through strategic upselling, and drive long-term value to ensure high retention and organic advocacy.
• Value Realization Skills: You have a track record of identifying operational inefficiencies and driving them to resolution. You understand how to impact the P&L (Loss Ratio, Expense Ratio) through process improvement.
• Technical Fluency: You understand the modern insurance stack (Guidewire, Duck Creek) and how new technologies (AI/GenAI) interact with legacy systems.
• Stakeholder Management: Experience presenting to and working with senior stakeholders. You can navigate complex internal structures and clearly communicate value to non-technical audiences.
• Builder Mentality: You are comfortable working with ambiguity and setting your own direction within an account team to achieve the best results.
•  in Business, Finance, Risk Management, Engineering, or Mathematics.

**Visa sponsorship is not offered for this role.

Learn more about Value Engineering at Celonis by watching this video**

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$173,000—$233,000 USD

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

Any information you submit to Celonis as part of your application will be processed in accordance with Celonis’ Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

Please be aware of common job offer scams, impersonators and frauds. Learn more here.