Reliability Engineer

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.

The Reliability Engineering team helps realize our vision by supporting Coinbase engineering teams to build software that is world-class in terms of its reliability. As a core service team, Coinbase Reliability Engineers work closely with the rest of engineering. We proactively seek out and gather the state-of-the-art, best practices from the industry at large. Through education and advocacy, we seek to ensure that reliability is a core value of our engineering culture. We level up other engineers by sharing deep knowledge, performing proactive analysis and improving processes, tools, and automation. Ultimately, Reliability Engineering succeeds when all engineering teams are able to build reliable software on their own.

Our Reliability Engineering team highly values people with intellectual curiosity and openness. We collaborate across the organization, helping our engineers think big and take risks while building a culture of diversity, positive energy and blameless truth-seeking. We encourage self-starting on high-impact projects within the context of strong support and mentorship.

• Improve observability, reliability and availability by defining and measuring key metrics
• Build automation and improve systems to eliminate toil and operations work.
• Collaborate with our core infrastructure team to performance tune and optimize our cloud deployments. (Think Docker, Terraform, Kubernetes, EC2, etc.)
• Collaborate with Coinbase product teams to reduce service disruptions and automate incident response
• Proactively find and analyze reliability problems across our business units and stack, then design and implement software to create step-function improvements.
• Educate, mentor and hold accountable the engineering team to improve the reliability of our systems and make reliability a core value of the Coinbase engineering culture.
• Write high quality, well tested code to meet the needs of your customers.
• Debugging extremely difficult technical problems, and making systems and products both work better and are easier to deploy, own, operate and diagnose.
• Review all feature designs within your product area and across the company for cross-cutting projects.
• Be an owner of the security, safety, scale, operational integrity, and architectural clarity of these designs.
• Build pipelines to integrate with 3rd party vendors
• Participate in an on-call support rotation to provide timely troubleshooting and resolution of urgent issues.

What we look for in you (ie. job requirements):

• You have at least 6+ years of experience in software engineering.
• You’ve designed, built, scaled and maintained production services, and know how to compose a service oriented architecture.
• You write high quality, well tested code to meet the needs of your customers.
• You’re passionate about building an open financial system that brings the world together.
• You possess strong technical skills for system design and coding
• Excellent written and verbal communication skills, and a bias toward open, transparent cultural practices.
• Strong skills around observability, debugging and performance tuning
• Strong communication skills and ability to explain technical concepts clearly and simply
• Strong interpersonal skills working with Engineers from junior to principal levels
• Demonstrated critical thinking under pressure
• A willingness to dive into understanding, debugging, and improving any layer of the stack
• This role requires on-call availability to ensure swift resolution of issues outside regular business hours.

Nice to haves:

• Experience designing and building reliable systems capable of handling high throughput and low latency
• Experience with observability and monitoring systems such as Kibana, Datadog, etc.
• Familiarity with working in rapid growth environments
• Experience in Ruby, Go, and Terraform
• Experience with AWS, GCP, Azure, or other cloud environment
• Experience designing and building reliable systems
• Experience working in a highly regulated environment
• Experience writing company-facing blog posts and training materials
• Crypto-forward experience, including familiarity with onchain activity such as interacting with Ethereum addresses, using ENS, and engaging with dApps or blockchain-based services

Job ID# P74676

Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Total compensation may also include equity and bonus eligibility and benefits (including medical, dental, vision and 401(k)).

Annual base salary range (excluding equity and bonus):

$186,065—$218,900 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.  For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. 

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information.   For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.    

AI Disclosure

For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.  

For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. 

The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com