NewfrontTeam Lead- Emerging Risk
Newfront (a WTW company) embraces a flexible work environment and supports employees working remotely, hybrid, or in-office.
Newfront’s Emerging Risk Unit (ERU) is a dedicated brokerage and client-service practice built for fast-moving, venture-backed and other innovation-driven businesses that face new or rapidly evolving exposures. This position is responsible for successfully implementing and growing the ERU vision. They will drive innovation and efficiency within the practice through the enhanced use and adoption of technology, processes, and organizational alignment.
This position is a salaried, exempt and full-time role. May require seasonal or intermittent traveling to visit clients, prospects and insurers. This is a US-based remote or hybrid position with the option to work from any of Newfront's office locations or hubs in Southern California or Texas. Will be considered hybrid if living within 25 miles of a Newfront office location. #LI-Remote
What You’ll Be Responsible For:
Strategy + Vision
Own the ERU vision and resource strategy.
Elevate operational excellence by architecting and enforcing best-in-class workflows and deliverables.
Serve as ERU’s authority on emerging-risk trends, markets, and solutions.
Partner with technology and product development teams to identify, assess, and deploy technology solutions such as AI tools or API-driven automations that strip out friction, slash cycle times, and scale digital-first client delivery.
Maximize enterprise-system adoption to unlock efficiency and real-time insight.
People Management
- Coach and inspire high-performing service teams that fuel client success and revenue growth.
Account Management
Independently manage client relationships and accounts up to $1MM in volume revenue.
Act as the first and primary client point of contact to provide day-to-day service by responding to client questions and requests.
Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business. And all associated deliverables for the client.
Manage the onboarding process of new clients.
Manage the marketing process for prospect companies.
Prepare and review client communications and finalize for delivery.
Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts.
Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy.
Compile and organize all client information necessary to process new, renewal, cancellation and endorsements.
Perform thorough coverage reviews for clients.
Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
Perform other duties and special projects as assigned.
Qualifications:
Minimum of 7+ years of Property and Casualty insurance brokerage experience is required.
Emerging-Risk domain expertise – familiarity with fast-evolving sectors (AI/ML, FinTech, Digital Health, Hardware/Chips, Gig Economy, etc.) and the unique insurance structures they require.
Inspiring people leader— coaches and motivates cross-functional teams while steering change. Proven experience in leading high-performing teams focused on delivering exceptional client service and building lasting relationships.
Persuasive communicator and negotiator; excels in presentations and stakeholder relationship management.
Decisive, customer-centric problem solver with exceptional time-management.
Preferred Knowledge, Skills and Abilities:
Solid communication skills including written, public speaking, and presentation preparation.
Demonstrated ability to both work independently with minimal direction as well as collaborate with others in a fast-paced environment.
Adaptability and flexibility to respond to client, candidate, and team needs.
Solid time management skills and ability to manage competing priorities and high volumes.
Good organizational skills and attention to detail; ability to screen details and identify potential discrepancies.
Ability to review internal/carrier deliverables to ensure accuracy.
Ability to maintain project plans and meet project deadlines.
A strong growth mindset inclusive of a high level of curiosity and willingness to learn knowledge and trends.
Ability to learn and adopt use of technology systems and software applications, including a basic knowledge and use of standard features Microsoft Office and Google Suite
Required Certificates, Licenses, Registration:
- Resident Property and Casualty Insurance License is required.
The pay range for this position in California, Washington, Colorado, and New York at the commencement of employment is expected to be between $118,700 - $185,500. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, the employee will be in an “at-will position,” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
At Newfront, we are committed to hiring diverse talent and supporting an inclusive workplace environment. If you are excited about a role at Newfront but feel you’re missing a few of the qualifications, we still encourage you to apply and tell us about yourself. You may just be the next Newfront team member that we are looking for!
Newfront is proud to be an equal opportunity workplace. Diversity is in our DNA and we believe that creating an inclusive workplace elevates the value we are able to bring to our customers and employees alike. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
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