Head of Infrastructures Services, Financial Infrastructure

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.

Anchorage Digital is a crypto platform that enables institutions to participate in digital assets through custody, staking, trading, governance, settlement, and the industry's leading security infrastructure. Home to Anchorage Digital Bank N.A., the first federally chartered crypto bank in the U.S., Anchorage Digital also serves institutions through Anchorage Digital Singapore, Porto by Anchorage Digital, and other offerings.

The company is funded by leading institutions including Andreessen Horowitz, GIC, Goldman Sachs, KKR, and Visa, with its Series D valuation over $3 billion. Founded in 2017 in San Francisco, California, Anchorage Digital has offices in New York, New York; Porto, Portugal; Singapore; and Sioux Falls, South Dakota. Learn more at anchorage.com, on X @Anchorage, and on LinkedIn. 

As Head of Infrastructures Services, Financial Infrastructure, you have the opportunity to help shape and build the infrastructure-as-a-service business within Anchorage’s Financial Infrastructure group.  This role is highly technical, focused on developing, managing, and executing the overall business strategy, informing and overseeing the product roadmap, and enabling cross-function coordination to launch, operate, and grow this service. Within this role, you are considered a subject matter expert in financial infrastructure products, including banking-as-a-service and software-as-a-service models, inclusive of the associated legal, risk, and compliance considerations.

This is an internal- and external-facing role, requiring leadership of cross-functional teams to drive strategic initiatives, gain consensus among stakeholders, and manage against internal deadlines. You are also responsible for interacting with current and prospective clients to establish feedback loops on products and services, establishing pricing and revenue models, and supporting the client support model. Beyond strategy development and execution, you are expected to support the day-to-day business operations of the Financial Infrastructure line of businesses, which includes internal reporting, business development, go-to-market, and sales efforts.

Technical Skills:

• Applied expensive knowledge of current and emerging trends in fintech, banking-as-a-service, brokerage, and/or payments to provide strategic direction, guidance, and leadership within the Financial Infrastructure business.
• Working knowledge of the risk, compliance, legal, and regulatory considerations related to providing regulated financial infrastructure services.
• Demonstrates and promotes discipline against strategic objectives while serving as a strategic leader internally and externally.
• Very strong writing, presentation, and public communication skills.

Complexity and impact of work:

• Architect and launch a new, high-impact business unit within Anchorage, integrating Financial Infrastructure and Product Engineering teams to deliver scalable infrastructure-as-a-service.
• Direct the end-to-end life-cycle of the product roadmap, ensuring that technical execution aligns with the broader business strategy.
• Serve as the path owner for strategy execution, determining the methods and procedures necessary to move the business forward against internal deadlines.
• Collaborate across internal stakeholders, including Sales, Legal, Risk, and Compliance, to define strategy, prioritization, and resolve roadblocks to ensure the infrastructure-as-a-service model is both robust and compliant.
• Independently document, execute, and report on strategic proposals, determining methods and procedures along the way to drive business forward.
• Cultivate deep organizational knowledge and leverage senior-level, client-facing influence to ensure that infrastructure reconfiguration align with both internal capabilities and the strategic needs of our institutional clients.
• Operate in a high-ambiguity and fast-moving environment who can rapidly translate strategy into technical execution and operational results.

Organizational Knowledge:

• Deep knowledge of Anchorage’s core business operations, including operations, customer experience, legal, and compliance to ensure new infrastructure services are seamlessly integrated.
• Play an active role to promote, support, and grow the newly built business unit within the broader strategic priorities and product engineering goals of Anchorage.
• Direct the prioritization and development of key product features and automation from a strategy and business perspective.
• Ensures knowledge sharing across the FinFra team.

Communication and influence:

• Documents strategic proposals, business plans, and execution roadmaps to define the trajectory of the new Infrastructure business.
• Independently leads client-facing discussions and oversees business line deals, leveraging influence to establish feedback loops on services and products.
• Participates in speaking engagements and events to represent Anchorage as an SME in banking-as-a-service and software-as-a-service models.
• Crosses direct team and function boundaries to gain consensus, identify and solution issues, and present to senior stakeholders across Anchorage.
• Mentors and guides colleagues and team members on internal best practices, team strategies, and to promote discipline and understanding against the strategic goals of Anchorage and the Financial Infrastructure team.
• Serves as critical path owner and gatekeeper for strategy execution.

You may be a fit for this role if you have:

• Applied knowledge of trends in fintech, banking-as-a-service, brokerage, and/or payments to provide strategic direction, guidance, and leadership within the Financial Infrastructure business.

Although not a requirement, bonus points if:

-You were emotionally moved by the soundtrack to Hamilton, which chronicles the founding of a new financial system. :)

About Anchorage Digital: Who we are

The Anchorage Village, what we call our team, brings together the brightest minds from platform security, financial services, and distributed ledger technology to provide the building blocks that empower institutions to safely participate in  the evolving digital asset ecosystem. As a diverse team of more than 600 members, we are united in one common goal: building the future of finance by providing the foundation upon which value moves safely in the new global economy. 

Anchorage Digital is committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported, and connected at work—regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

Anchorage Digital is an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. Anchorage Digital considers qualified applicants regardless of criminal histories, consistent with other legal requirements. “Anchorage Digital” refers to services that are offered either through Anchorage Digital Bank National Association, an OCC-chartered national trust bank, or Anchorage Lending CA, LLC a finance lender licensed by the California Department of Financial Protection and Innovation, License No. 60DBO-11976, or Anchorage Digital Singapore Pte Ltd, a Singapore private limited company, all wholly-owned subsidiaries of Anchor Labs, Inc., a Delaware corporation.

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