Principal Product Manager, Customer Data Platform

Altana is the network for trusted trade. Our AI-powered product network empowers governments and businesses to build a more resilient and secure global economy while keeping trade flowing.\n\nAbout Altana\n------------\n\nAltana is the network for trusted trade, empowering a new era of global commerce by uniting businesses and governments on an AI-powered platform to build a more resilient and secure global supply chain. Enterprises like Boston Scientific, General Atomics, and L.L.Bean use Altana to map and manage their multi-tier value chains. Logistics leaders like UPS and Maersk use Altana to help customers reduce risk and prevent delays. And governments across the U.S. and its allies use Altana to prevent supply chain disruptions and protect national security.\n\nWe are a team of ambitious, mission-driven engineers, data scientists, and domain experts. If you are passionate about solving complex, real-world problems with global impact, we want you to join us.\n\nThe Role: Principal Product Manager, Customer Data Platform\n-----------------------------------------------------------\nAs the Principal Product Manager for Customer Data Platform, you will be the owner defining strategy/product vision through feature definition and roadmap prioritization. You’ll work closely with marketing and finance teams for positioning, naming, GTM/adoption, and financial metrics. We are looking for an experienced product leader who is passionate about deeply understanding ambiguous customer problems, with demonstrated success working with engineering to deliver solutions, and translating them into disruptive, successful products that delight customers. As a Principal Product Manager with a focus on Customer Data Platform, you are defining the link between our customers' core enterprise systems and the Altana product network.\n\nYour mission is to accelerate our customers' time-to-value. You will deeply understand customer IT, data, and security needs to architect and build robust, scalable data integrations that solve their most pressing supply chain challenges. For many customers, their supply chain data is trapped in silos—messy ERP records, fragmented PLM files, or disparate spreadsheets. Your mission is to lower the barrier to entry for everyone. You will build the "pipes" and the "intelligence" that allow any organization—from a small specialized manufacturer to a global logistics giant—to onboard their data to Altana and see immediate value.\n\nYou will own the end-to-end data journey: from the moment a user hits "Connect" or "Upload," through the complex machinery of entity resolution, to the creation of a clean, unified view of their supply chain, collaborating with their suppliers, logistics providers, and regulatory agencies.\n\nWhat You'll Do\n--------------\n\nAs a key technical partner for the customer, your responsibilities will fall into three primary areas:\n\n### Universal Connectivity\n\n* The Integration Strategy: Define and execute the roadmap for getting data into Altana. You will own the suite of ingestion methods: high-volume REST APIs for tech-forward clients, native connectors for major ERPs (SAP, Oracle, Microsoft Dynamics), and simple, robust flat-file importers for smaller suppliers.\n* Partner Ecosystem: Identify the most critical systems our customers use and lead the development of "One-Click" integrations that remove the need for custom engineering work.\n* Streaming & Real-Time: Move us beyond static snapshots. Architect pipelines that support continuous data synchronization, ensuring the customer’s view of their supply chain is always current.\n\n### Intelligent Onboarding & Data Harmonization\n\n* Self-Service Mapping: Build intuitive, low-code tools that allow non-technical users to map their internal data fields (e.g., "Vendor_ID") to Altana’s canonical schema. Make the onboarding process "wizard-driven" rather than service-driven.\n* Automated Entity Resolution: Work with our AI teams to productize our matching logic. When a customer uploads a messy supplier list, your product should automatically clean, standardize, and resolve those rows against global entities.\n* Data Quality Feedback: Create a transparent feedback loop. If a customer uploads bad data (broken formatting, missing fields), the system should instantly tell them what went wrong and how to fix it, without needing a support ticket.\n\n### Scalability & Security\n\n* Tiered Experience: Design an experience that works for the "long tail." A small supplier should be able to onboard in minutes via self-service, while a large enterprise needs robust controls for massive data volume and complex permissioning.\n* Trust & Governance: Ensure that our ingestion infrastructure meets the highest standards of security. You will define how we handle encryption, data residency, and access controls during the ingestion process, ensuring customers feel safe using their most sensitive supply chain data with Altana.\n\nWho You Are\n-----------\n\n* Integration & Data Product Expert: You have 7+ years of Product Management experience, ideally with a deep understanding of integration between data platforms. You know how to move data from Point A to Point B, you know how to clean it up when it gets there, and know how to design platforms as a data steward.\n* UX-Centric Technicality: You understand the "plumbing" (APIs, EDI, ETL/ELT, JSON), but you are obsessed with the user experience. You hate clunky integration projects and strive to make data onboarding feel like magic.\n* Enterprise & SMB Fluency: You can earn trust with a CIO at a Fortune 500 company by speaking their language (governance and security), but you also have empathy for the Operations Manager at a mid-sized firm who just wants to upload a CSV and get to work.\n* Problem Solver: You’re resilient to real-world data challenges and the messiness of real-world data. You understand that "Master Data Management" is hard, and you enjoy building tools to simplify it.\n* Builder: You don’t just write requirements; you define system interfaces of the solution alongside engineering. You have the courage to roll up your sleeves and define API specs and data schemas, especially as it relates to the user experience.\n\n**This role can be based in any of our US Altana hub locations, with hybrid work flexibility: Brooklyn, NY, Washington, DC, Boston, MA, or San Francisco, CA\n\nUS Salary Range and Benefits**\n\n**$200,000 - $255,000 USD**\n\nThe salary range, to the extent specified for this role, is a good faith statement of the minimum and maximum levels of the annual based salary for the position. The base salary offered to a successful candidate will depend on a wide range of compensation factors, including, but not limited to, work experience, education and/or training, critical skills, and/or business considerations. Competitive equity grants are included in the majority of full time offers; and are considered part of Altana's total compensation package. Altana also offers either a discretionary bonus or a variable compensation plan depending on the role. Additionally, Altana offers top-tier benefits for full-time employees, including:\n\n* Flexible Time Off: Altana operates with a Flexible Time Off (FTO) policy that gives you agency over your own time off so you can maximize your work-life balance.\n* Parental Leave: We offer industry leading Paid Parental Leave (PPL), providing 14 weeks of leave for non-birthing, adoptive, and foster parents and up to 26 weeks of leave for birthing parents, all paid at 100% of your base salary.\n* Health Benefits: We have a full suite of medical, vision, and dental benefits with generous employer contributions, designed to give you flexibility and choice for your individual health situation. Our high deductible health plan is 100% employer paid for employees and supplemented with an employer contribution to your Health Savings Account (HSA). There is also a Flexible Spending Account (FSA) option.\n* Supplemental Benefits: Altana provides life, short- and long-term disability, and AD&D insurance coverage, all at no cost to you, so you know that you and your loved ones are covered in case of an emergency.\n* 401(k) Savings: Save for and invest in your future using our Guideline 401(k) retirement savings program.\n* Commuter Benefits: Save money on your commute by setting aside pre-tax funds for public transit or parking!\n* Wellness: Because we value mental and emotional health, every Altana employee has access to a free premium subscription to Calm, the #1 app for meditation, sleep, and mindfulness.\n* Pet Insurance: Pets are family too! Keep them healthy with Wishbone insurance and / or our Total Pet vet service and telehealth discount plan.\n* Employee Assistance Program: Free access to confidential personal support.\n* Dependent Care FSA: You will have access to a Dependent Care FSA, which allows you to set aside pre-tax funds for childcare expenses\n\nThe recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process.\n\n### Our Values\n\nOur values are the core beliefs that shape who we are, what we stand for, and how we behave.They form the foundation of Altana’s culture and integrity and guide how we hire, design, build, and connect with each other and our customers.\n\n* Trust: Our customers and partners entrust us with missions of the highest importance. We honor that by keeping our word, meeting commitments, and ensuring every action we take reinforces confidence in us. We rely on each other to deliver, to speak openly, and to hold ourselves accountable.\n* Resilience: In a world of uncertainty and complexity, our work must withstand challenges, evolve with conditions, and ensure reliability over time. Resilience is both how we operate and what we deliver. It’s how we respond when things don’t go to plan –– we adapt, we support each other, and we keep moving forward.\n* Stewardship: We are stewards of every mission we touch. Because our work impacts lives and futures, we hold ourselves accountable to delivering mission impact and never compromising. Our responsibility extends beyond individual projects to the broader system of global trade. We believe that stewardship starts from within so that we can bring focus, creativity, and excellence to our work. Each of us is personally responsible for fostering a workplace where people can thrive. And we are stewards of the greater good of the company. By holding ourselves and each other accountable, we build a culture of innovation and collective success that reflects the scale of our mission.\n* Courage: Courage is what unlocks the seemingly impossible for our customers. It’s the core value that drives us make bold moves and take on big, complicated network problems—the ones others avoid. We know success isn't guaranteed, but we have the audacious vision to believe a solution is possible and to build it. Courage fuels our growth mindset. It means embracing challenges that make us stronger, and it’s demonstrated by how we approach hard conversations and complex projects.\n\nAt Altana, we believe that a diverse workforce enables greater creativity, performance, and adaptability. We’re proud to be an equal opportunity employer and welcome you to join us as you are. Our employment opportunities and decisions are based on business needs and individual qualifications, without regard to race, color, religious creed, national origin, ancestry, age, physical or mental disability, medical condition, marital status, sexual orientation, gender identity or expression, genetic information, family care or medical leave status, military or veteran status, or any other characteristic protected by the laws or regulations in the areas in which we operate. We prohibit discrimination and harassment of any type, in any situation.\n\nOffers related to employment at Altana will come from an Altana.ai email address. We will never ask for payment as part of the interview or onboarding process.