Senior Technical Program Manager

About Us

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.

Role Summary

In this role, you will help in co-ordinating product releases working closely with other Senior program Managers in the team by supporting back end activities in getting the required follow-ups, meeting the release readiness compliance checks, ensuring alignment with business and technical goals. You will work closely with engineering, product, and executive teams to deliver high-impact projects while managing timelines, risks  and dependencies.

The ideal candidate has a strong technical and SW development background, excellent project management skills (preferably in SAFe agile & PI planning & execution), and the ability to work with cross-functional teams to drive projects from initiation to completion. If you thrive in a fast-paced environment and enjoy working on technical projects, we encourage you to apply.

What you will do

• Help in defining and documenting project scope, objectives and success criteria.

• Report project risks and outcomes to appropriate management channels and escalate issues according to project work plan

• Manage and prioritise product releases, ensuring on-time and high-quality delivery.

• Coordinate with development teams to ensure smooth software deployment and integration.

• Conduct risk assessments and develop mitigation strategies.

• Track and report project progress, milestones and key performance indicators (KPIs).

• Communicate project updates and potential blockers to leadership and stakeholders.

• Ensure technical teams follow best practices, coding standards, and architectural guidelines.

• Utilise Agile, Scrum, SAFe or Kanban methodologies for efficient project execution.

• Work closely with quality assurance (QA) teams to guarantee high-quality project deliverables.

• Track and optimise project timelines, and resource utilisation.

• Support post-implementation reviews and continuous improvement initiatives

• Implement best practices in project management, DevOps and software development.

 

What you will bring

• Bachelor’s degree in Computer Science, Engineering, Information Technology or a related field.
• Overall, 8-10 years of experience in Software Development industry with product development/ releases background
• 3+ years of experience in technical project management, software development or technical leadership.
• Three or more years of experience in project coordination, Scrum Master or project lead role
• Awareness of end to end product release cycle is a must for this role.
• Expertise in software development, cloud platforms, DevOps and IT infrastructure.
• Experience in Scrum Master role is added advantage
• Strong understanding of software development life cycle (SDLC), databases, system architecture and cybersecurity.
• Knowledge of cloud computing (AWS, Azure, Google Cloud Platform).
• Familiarity with Sonar Qube, Blackduck tools is preferable
• Familiarity with CI/CD pipelines, microservices and API integration.
• Experience with agile methodologies (Scrum, Kanban, SAFe) and project management tools (JIRA, Trello, Asana, or Microsoft Project).
• Experience with JIRA plug-ins (Structure) is added advantage
• Excellent problem-solving, critical thinking and stakeholder communication skills.
• Strong interpersonal and communication skills to interact with technical and non-technical teams.
• Experience in coordinating teams and product releases
• Proven success in a corporate setting, working with all levels of management
• Strong written, verbal and presentation skills

#LI-Remote

#B1

Ready to Join Us?

At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply.

What's Great About Sophos?

·   Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

·   Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit

·   Employee-led diversity and inclusion networks that build community and provide education and advocacy

·   Annual charity and fundraising initiatives and volunteer days for employees to support local communities

·   Global employee sustainability initiatives to reduce our environmental footprint

·   Global fitness and trivia competitions to keep our bodies and minds sharp

·   Global wellbeing days for employees to relax and recharge 

·   Monthly wellbeing webinars and training to support employee health and wellbeing

Our Commitment To You

We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity.   We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team.  All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation.  We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. 

Data Protection

If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos.  If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights.  For more information on Sophos’ data protection practices, please consult our Privacy Policy Cybersecurity as a Service Delivered | Sophos