Lead Analyst, Compliance Operations

Ready to be pushed beyond what you think you’re capable of?

At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.

To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.

Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.

Team/ Role Paragraph:

As a Lead Analyst, Compliance Operations you’ll join a high functioning team of passionate support professionals who know their performance is critical to Coinbase achieving its mission. At Coinbase we have a high hiring bar and we’re determined to create a productive, progressive, inclusive place to work. If you’re looking to work for a mission driven, employee first organization, please apply today.

What you’ll be doing (ie. job duties):

Process & Program Management (70%)

• Act as SME for TMS operations; support internal teams with process clarification and resolution of case subjectivity.
• Build strong partnerships with Compliance stakeholders to resolve ambiguities and improve case handling.
• Conduct Root Cause Analysis (RCA) based on Quality Control (QC) and Quality Assurance (QA) findings to identify areas for improvement.
• Lead or support continuous improvement projects in collaboration with BPO Vendors and other cross-functional teams.
• Execute corrective actions and monitor implementation and effectiveness

Investigations Casework (30%)

• Investigate AML and fraud-related alerts and transactions on the blockchain.
• Perform in-depth investigative reviews, including SAR writing and filing, KYC analysis, and due diligence research.
• Analyze alerts triggered by automated transaction monitoring systems, law enforcement referrals, and other internal sources.
• Prepare comprehensive written narratives documenting findings, decisions, and escalations

What we look for in you (ie. job requirements):

• Degree or equivalent ACAMS or other professional certification related to AML, Fraud, and/or blockchain/crypto investigation (not required, but a major plus)
• Minimum 4 years professional experience and 3 years relevant compliance experience (conducting AML/Fraud investigations, SARs preparation and filing and leading teams)
• Experience working in a fast paced production environment with competing priorities and shifting procedural requirements with an emphasis on production and quality
• Experience in project management, process improvement, process mapping, or procedure writing
• Working knowledge of applicable laws, regulations, and guidelines
• Strong interpersonal, analytical, and communications (verbal and written) skills
• Excellent grasp of English grammar and strong English language writing skills

Nice to haves:

• Degree in business, finance, or customer experience (CX)
• Proficient in Google Suite and blockchain analysis (e.g. Chainalysis)
• Experience collaborating with external outsource business partners

Job#: G2729

#LI-Remote

Pay Transparency Notice: The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision).

Pay Range:

£55,620—£61,800 GBP

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.

Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).

Global Data Privacy Notice for Job Candidates and Applicants

Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.