Director – Manufacturing & Quality – Labs and TSMS - Tech

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

About the Technology Organization: 

Technology at Lilly builds and maintains capabilities using cutting edge technologies like most prominent tech companies. What differentiates Technology at Lilly is that we create new possibilities through tech to advance our purpose – creating medicines that make life better for people around the world, like data driven drug discovery and connected clinical trials. We hire the best technology professionals from a variety of backgrounds, so they can bring an assortment of knowledge, skills, and diverse thinking to deliver innovative solutions in every area of the enterprise. 

About the Business Function:

From molecule to market, Global Manufacturing plays an important role in every step along a product’s lifecycle. Most of our customers never see the scientific and technical resources behind our medicines. But customers experience, every day, the performance of our high-quality products and global supply network.  

Global Manufacturing comprises a core group of functions that contribute to the production and supply of high-quality products: Engineering; Manufacturing Information & Control Systems (MI&CS); Technology Services/Manufacturing Science; Global Health, Safety and Environment; and Global Supply Chain. 

Job Title: Director – Manufacturing & Quality – Labs and TSMS - Tech

This role provides strategic and operational leadership for digital and technology solutions supporting Quality Laboratories and Technical Services & Manufacturing Science (TSMS) functions. This role ensures alignment between business objectives and technology strategy, driving innovation, reliability, and compliance in manufacturing operations across internal sites and contract manufacturing partners.

Key Responsibilities: 

What you’ll be doing:

• Technology Strategy & Leadership

• Work with global stakeholders to define and execute the digital technology roadmap for Quality Labs and TSMS in alignment with global manufacturing and quality strategy.

• Partner with business leaders to identify opportunities for process digitalization, automation, and data-driven decision-making.

• Lead a cross-functional team of IT professionals, business analysts, and solution architects delivering integrated, compliant solutions.

• Quality Labs Systems Ownership

• Oversee lifecycle management of Laboratory Information Management Systems (LIMS), Chromatography Data Systems (CDS), and related analytics platforms.

• Ensure delivery of nextgen Labs – LabVantage to all sites including Master Data Management, Configuration, Integrations and Data.

• Ensure data integrity, system validation, and compliance with GxP, 21 CFR Part 11, and global regulatory standards.

• Drive adoption of next-generation lab digitalization tools (e.g., ELN, AI/ML for predictive quality).

• TSMS Enablement

• Partner with TSMS to enable process monitoring, process modelling CPV (Continued Process Verification), and digital twins.

• Provide digital tools to support process robustness, tech transfers, and investigation management.

• Champion advanced analytics and AI/ML models to predict and prevent manufacturing deviations.

• Governance, Compliance & Risk Management

• Maintain IT governance and change control processes across GxP systems.

• Ensure business continuity, cybersecurity compliance, and supplier oversight for all technology platforms.

• Lead risk assessments and audits to ensure system readiness and regulatory compliance.

• People & Stakeholder Leadership

• Build and mentor a high-performing global team.

• Collaborate with Quality, Manufacturing, Supply Chain, and IT Infrastructure teams to deliver integrated solutions.

• Influence senior stakeholders and drive change adoption across diverse business and regional teams.

How you will succeed

• Strategic Digital Leadership: Success will come from defining and executing a cohesive digital roadmap for Quality Labs and TSMS—aligning global technology initiatives with business strategy, while driving automation, data integration, and digital innovation across lab and manufacturing processes.
• Operational Excellence & Compliance: Delivering robust, compliant, and future-ready laboratory and analytics systems (LabVantage, Empower, SmartLab, etc.)—with strong data integrity, system validation, and governance—will be key to ensuring regulatory confidence and seamless global operations.
• People & Partnership Impact: Building and empowering a high-performing global team, while influencing senior stakeholders to adopt digital tools and AI-driven solutions, will ensure sustainable transformation and measurable business value across Quality and TSMS functions.

What you should bring:

• Deep Domain & Digital Expertise: Strong understanding of Quality Control and Technical Services processes in pharma manufacturing, combined with hands-on experience in implementing and managing systems like LabVantage, Empower, and advanced analytics or AI tools.
• Strategic Vision with Execution Rigor: The ability to translate global digital strategy into actionable roadmaps—balancing innovation with compliance, ensuring timely delivery of validated, integrated, and value-driven solutions.
• Leadership & Influence Across Boundaries: A proven track record of leading diverse, cross-functional global teams and effectively partnering with business and IT stakeholders to drive adoption, change, and measurable business transformation

Basic Qualifications and Experience Requirement:  

• Bachelor’s or Master’s degree in Computer Science, Engineering, Life Sciences, or related field.
• 17+ years of progressive experience in IT or Digital roles, with at least 5 years in leadership supporting Manufacturing or Quality.
• Strong domain understanding of pharmaceutical / biotech manufacturing processes, lab operations, and regulatory landscape.
• Proven experience leading technology for GxP systems (LIMS, MES, QMS, Data Analytics, etc.).
• Demonstrated success in managing complex global programs and vendor ecosystems.
• Exceptional communication, stakeholder management, and influencing skills.

Additional Skills/Preferences: 

• Labs/ Labvantage experience is a nice to have
• Experience with technologies supporting Shop floor execution is a nice to have

Additional Information: N/A 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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