Senior Support Engineer (Azure)

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. 

We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. 

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. 

Roles & Responsibilities:

• Overall 8+ Years of work experience.

• Location- Hyderabad (Hybrid)

• 1. Azure Data Factory (ADF): Build, deploy, and monitor ADF pipelines for ETL and data integration across Azure SQL, Data Lake, and Synapse. Automate ADF deployments using DevOps pipelines or PowerShell/ARM templates. Manage ADF integration with Key Vault, Managed Identity, and Private Endpoints. Support version control, dependency management, and testing frameworks for ADF workflows.

• 2. Azure Web Apps & Compute: Design and manage Azure App Services, Function Apps, and Web Apps for Containers. Automate code deployments and configuration management using DevOps release pipelines. Implement auto-scaling, slot swaps, and blue-green deployments. Manage Azure VMs, VMSS, and extensions for hybrid or legacy workloads. Ensure infrastructure resilience with Availability Sets/Zones, Load Balancers, and Recovery Services Vaults.

• 3. Monitoring, Security, and Governance: Integrate applications and infrastructure with Azure Monitor, App Insights,Log Analytics, and Grafana dashboards. Implement role-based access control (RBAC), Managed Identities, and Key Vault secrets management.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

India Employment Benefits include: 

Comprehensive health insurance coverage for employees, with options to extend coverage to dependents

Paid time off and company holidays, along with additional leave benefits as per policy

Flexible work arrangements, supporting work-life balance

Learning and development opportunities to support continuous growth and upskilling

Employee wellness initiatives and programs focused on physical and mental well-being

Retirement and statutory benefits in line with India regulations

Inclusive and people-first culture, with a strong focus on collaboration and ownership