Senior Manager, Global Workplace Experience

About Faire

Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined, but individually, they are small compared to these massive entities. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.

By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

The Role:

The Senior Workplace Experience Manager will lead the strategy and execution of workplace experience across our global offices. You will own the end-to-end workplace experience strategy, designing environments, programs, and operations that enable productivity, foster connection, and reflect Faire’s values and culture.

Our team is global, mission-driven, and deeply collaborative. You’ll partner cross-functionally with People, IT, Finance, and Leadership to build workplaces that inspire our teams and support Faire’s continued growth. This is a highly visible role requiring airtight operational rigor, experienced leadership, and exceptional stakeholder partnership.

Responsibilities:

Workplace Strategy

• Develop and execute a multi-year workplace experience strategy aligned with Faire’s mission and growth. 
• Design office environments and programming that foster collaboration, connection, and belonging.
• Lead global workplace experience initiatives that strengthen culture and employee engagement.
• Leverage employee feedback and data to continuously improve our workplace experience.

Team Leadership

• Serve as the dedicated people manager for the Workplace Experience Managers at our 5 global offices.
• Establish scalable processes and playbooks and act as project manager for global workplace experience initiatives to ensure an exceptionally high bar across our sites. 
• Foster a hospitality-first mindset across the team.

Project & Build Management

• Lead office expansions, relocations, renovations, and build-outs in partnership with external partners and internal stakeholders.
• Oversee project timelines, contracts, and vendor negotiations.
• Drive high-level budget planning and cost management for capital and operating expenses.

Cross-Functional Partnership

• Partner with Employee Experience on onboarding, milestones, employee engagement, and internal events.
• Collaborate with IT to ensure seamless workplace technology integration.
• Work with Finance on budget planning and cost optimization.
• Partner with Leadership and Executive Support for high touch execution of board meetings, client visits, high priority candidate visits, and leadership onsites.

 

Competencies:

• 8+ years of experience leading workplace strategy and operations in a high-growth tech company with global office locations. 
• Experience managing and developing teams across sites. 
• Strong project management experience, including office expansions or moves.
• Demonstrated ability to manage vendors, contracts, and budgets effectively.
• Exceptional stakeholder management and communication skills.
• Strong problem-solving skills with a proactive, ownership-oriented mindset. 
• Experience with event planning and production, both in-office and offsite. 
• Passion for creating inclusive, people-first environments.

As the champion for workplace operations, this role requires office attendance 5 days per week.

**Salary Range:

**San Francisco: the pay range for this role is $160,000 - $220,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting. 

Why you’ll love working at Faire

• We are entrepreneurs: Faire is being built for entrepreneurs, by entrepreneurs. We believe entrepreneurship is a calling and our mission is to empower entrepreneurs to chase their dreams. Every member of our team is taking part in the founding process.
• We are using technology and data to level the playing field: We are leveraging the power of product innovation and machine learning to connect brands and boutiques from all over the world, building a growing community of more than 350,000 small business owners.
• We build products our customers love: Everything we do is ultimately in the service of helping our customers grow their business because our goal is to grow the pie - not steal a piece from it. Running a small business is hard work, but using Faire makes it easy.
• We are curious and resourceful: Inquisitive by default, we explore every possibility, test every assumption, and develop creative solutions to the challenges at hand. We lead with curiosity and data in our decision making, and reason from a first principles mentality.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.  To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form))

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)