Senior Solution Engineer (f/m/d)

About the opportunity

Our Solution Engineers are close partners of our sales team and own key components of the sales process including infrastructural/architectural discovery, collaborative solution design, and technical validation. Solution Engineers may travel up to 50% of the time and will have the opportunity to work with teams around the world, from visionary brands to innovative digital agencies.

What to expect?

• Work directly with Account Executives to support opportunities.
• Support our sales team in helping prospects understand what’s possible with Contentful and how it compares to older legacy technologies
• Understand prospects' project requirements, help prospects validate these requirements against our platform, identify and mitigate technical and business risks
• Create product demonstrations and assist with technical evaluations to demonstrate how our platform solves identified business problems and integrates into a prospect’s technology stack
• Communicate prospect and customer needs and product feedback to product management, marketing, and sales.
• Collaborate with Value Engineers, Solution Architects and Customer Success Managers to ensure that newly-signed customers successfully implement and launch their projects with Contentful

What you need to be successful?

• Fluency in English (written and spoken). Other languages are an advantage.
• The desire to work in a fast-paced environment, across multiple opportunities and teams
• Attention to detail.
• 5+ years of demonstrable, hands-on experience in a digital agency, system integrator, or specialized consultancy role, with a strong focus on delivering large-scale digital experience projects. This must include practical experience implementing and integrating platforms for personalization, marketing automation, AI/ML-driven content, or commerce.
• Strong presentation skills that demonstrate the ability to clearly and sympathetically convey business and technical knowledge to our varying personas that are both marketing-focused and technical-focused.
• Proven experience with current web technologies (JavaScript frameworks e.g. NextJS/Vercel, React, etc; static site generators e.g. Gatsby; REST APIs; CDNs; CI/CD, etc.)
• A high degree of emotional intelligence to help navigate meetings with multiple customer stakeholders with varying degrees of engagement and influence.
• A natural curiosity for how technology drives change and how that transfers into business value.

Highly desired but not essential :

• Working knowledge of content optimization and experimentation tools (e.g., Optimizely, Adobe Target) and experience integrating them with modern content platforms.
• Practical experience leveraging generative AI tools and APIs to enhance content workflows or power personalized front-end experiences.
• Previous experience working in a fast-paced agency or consultancy environment, managing multiple technical workstreams simultaneously.
• Prior experience with solution selling methodologies and/or value based selling techniques.
• Understanding the core concepts of MACH products and Composable architectures and how they relate to Contentful’s product and market position.

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days,  education days, compassion days for loss, and volunteer days
• Time off to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication phone/internet stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

Who are we?

Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real-time experimentation, powering next-generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide.

Everyone is welcome here!

“Everyone is welcome here” is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical [dis]ability, or length of time spent unemployed. We invite you to apply and join us!

If you need reasonable accommodations at any point during the application or interview process, please let your recruiting coordinator know.

_Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat-based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security-esk@contentful.com with any information you may have.

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