Senior Solutions Engineer, Digital Native Business
Senior Solutions Engineer for Digital Native Business, responsible for technical sales, solution design, and customer advocacy, requiring IT experience and internet technology knowledge.
About Us
At Cloudflare, we are on a mission to help build a better Internet.
What you’ll do
The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio for the Digital Native Business, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers.
As a Solutions Engineer, you are the technical customer advocate within Cloudflare.
All the resources and training required to be effective for the role, will be provided.
Examples of desirable skills, knowledge and experience
Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery.
Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.
You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.
Additional experience might include a combination of the skills below:
3-to-10 years of experience in the IT industry (early or mid-level experience).
Fluent English (written & spoken)
experience with Oracle, AWS, MS or leading cybersecurity solution
Ability to manage a project, work to deadlines, and prioritise between competing demands.
Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
Understanding of “how the internet works”.
Understanding of how customers make buying decisions, how to explain ROI.
A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
You're OK with some travel (10-15 days per quarter): we expect to travel to customer offices, conferences and/or do talks.
Bonus!
- Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
- Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
- Exposure to emerging technical landscape trends in Security such as Zero Trust.