Senior System Engineer

We're Celonis, the global leader in Process Mining technology and one of the world's fastest-growing SaaS firms.

We're Celonis, the global leading Process Mining software company and one of the world's fastest-growing SaaS firms.

The Team:

You will be joining the Internal IT team as System Engineer and will be based in our location in Bangalore. You will be responsible for administrative & infrastructure related 2nd level tasks including regular maintenance of the IT infrastructure.

The Role:

As Celonis continues to grow we have an exciting opportunity for an experienced, pragmatic and “team player” System Engineer to join us and take ownership of Infrastructure-, and related IT systems for the business. It’s a role where you will have great impact, autonomy and visibility across the wider IT team with many opportunities for learning, development and building enterprise technologies. A willingness to work in a shift-based model is essential to ensure global coverage and timely support.

The work you’ll do:

• Administration/Maintenance of the global IT infrastructure
• You resolve 2nd level IT tickets raised by internal employees and collaborate with our international based IT Servicedesk & Infrastructure Team
• You resolve maintenance tasks related to our IT infrastructure
• Azure and Entra ID related systems, processes, services and access rights
• Management of Google Workspace Platform including directory service management and scripting
• Collaboration Tools: Slack/O365/Google Workspace/Zoom

The qualifications you need:

• Good knowledge in administering and maintaining a SaaS, cloud, on-prem and clients environment comprising of:

• Azure (incl., but not limited to, Entra ID, Identity Governance, Defender)

• APIs, Powershell scripting

• Windows 10/11, Windows Server 2019/2022, Linux, Mac OS, iOS

• Microsoft O365 knowledge including Teams

• Google Workspace and Cloud Platform

• Structured troubleshooting and escalation to vendors

• Good knowledge in the following areas:

• Global infrastructure management including on-prem and Cloud providers

• TCP/IP networks (incl., but not limited to, DNS, DHCP, routing, SSL)

The soft-skills you need:

• You work autonomously and are able to organize the work for you
• You are able to act cross-functional in different system areas. You are aligned with your Senior colleagues and following global valid IT processes
• You share knowledge with Junior colleagues to help them succeed
• You have  a basic understanding of ITIL/ITSM processes
• You have a strong customer oriented mindset

What Celonis Can Offer You:

• The unique opportunity to work with industry-leading process mining technology
• Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
• Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more).
• Physical and mental well-being support (subsidized gym membership, access to counseling, virtual events on well-being topics, and more)
• A global and growing team of Celonauts from diverse backgrounds to learn from and work with
• An open-minded culture with innovative, autonomous teams
• Business Resource Groups to help you feel connected, valued and seen (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
• A clear set of company values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future

About Us:

Celonis helps some of the world’s largest and most esteemed brands make processes work for people, companies and the planet. With over 5,000 enterprise customer deployments across nearly every industry, the Celonis Process Intelligence Platform uses process mining and AI to give you a living digital twin of your business operation. It’s system-agnostic and without bias, and empowers companies to reduce waste, create value and benefit people across the top, bottom, and green lines. Since 2011, the Celonis platform has enabled its customers to identify more than $18 billion in value. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Data Privacy, Equal Opportunity, and Accessibility Information

Celonis is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment and equal opportunity in all aspects of employment. We will not tolerate any unlawful discrimination or harassment of any kind. We make all employment decisions without regard to race/ethnicity, color, sex, pregnancy, age, sexual orientation, gender identity or expression, transgender status, national origin, citizenship status, religion, physical or mental disability, veteran status, or any other factor protected by applicable anti-discrimination laws. As a US federal contractor, we are committed to the principles of affirmative action in accordance with applicable laws and regulations. Different makes us better.

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