Fulfillment Operations Talent Partner

As a member of the ShipBob Team, you will... 

• Grow with an Ownership Mindset: We champion continuous learning and innovation. You'll take on real problems, create tangible solutions, and drive results that move the needle for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your career, this is the place. 
• Collaborate with Peers and Leaders Alike: At ShipBob, leaders are accessible; feedback flows in both directions, and everyone, regardless of their seniority or role, steps up to help when needed. We hold each other to high standards because we trust each other to meet them. That combination of transparency and mutual respect is what makes the work here feel worth doing. 
• Experience a High-Performance Culture and Clear Purpose: We are results-driven and clear about what that means: our goals are specific, accountability is shared, and every team member can see how their work connects to our mission. When we hit milestones, we celebrate them together. When we fall short, we learn and move forward.

 

Location: Remote in India

Hours: Monday-Friday, 8:00am CST- 5pm CST (7:30pm IST- 4:30am IST) 

Role Description:

As a Talent Partner you will be responsible for designing and delivering a world-class candidate experience, hiring manager experience, and interviewer experience. Your work will be centered on the full lifecycle recruitment and selection of exceptional, diverse talent within the organization for the US region. Primary partners for this role include Fulfillment management at our distribution centers, hub facilities, and partner locations. 

In this role you are going to have the opportunity to apply your proven consultative, analytical, communication, and creative problem-solving skills to collaborate with leaders to execute innovative talent attraction and acquisition strategies. This role reports to the Director, Talent Operations. 

What you’ll do:

• Attract and activate top-tier candidates who play a crucial role in building and shaping how we support small & mid-sized companies to be successful online. 
• Provide hands-on, full cycle recruiting support for critical, Fulfillment Management (Area Managers, Operations Managers etc.) and support positions. 
• Source, engage, and evaluate top-tier candidates via various methods (like LinkedIn Recruiter, Indeed and social media). 
• Conduct screening calls and video interviews to determine if the candidate meets the experience and capabilities requirements. 
• Track metrics to spot successes and opportunities for improvement in the hiring process. 
• Update reports, HRIS, ATS with appropriate information.  
• Collaborate with hiring managers regularly and help them make objective, data-informed hiring decisions. 
• Foster long-term relationships with candidates and provide an engaging and transparent candidate experience. 
• Coordinate interviews with teams; gather feedback and follow-up with candidates. 
• Extend job offers; negotiate compensation packages. 
• Actively be involved in creating brand awareness through various social media platforms and other recruitment marketing efforts.  
• Champion the building of diverse pipelines through strategic sourcing efforts. 
• Additional duties and responsibilities as necessary.

 

What you’ll bring to the table:

• 2+ years of full cycle recruiting and/or sourcing experience with a passion for the candidate experience. 

• Experience using an Applicant Tracking system, Greenhouse preferred.

• A consistent track record of meeting and exceeding hiring goals. 

• Excellent verbal and written communication skills.

• Ability to work in the CST time zone.

 

Perks & Benefits: 

• Medical, Term & Accidental Insurance 
• All Purpose Leave (casual & sick time): 12 days 
• Earned Leave: 15 days 
• Public Holiday: 12 days 
• Generous Maternity & Paternity Leave 
• Quarterly Wellness Day 
• Work From Home Allowance 
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. 

About You: 

Building the world’s leading full-stack fulfillment platform is challenging work. The problems we solve are complex, the pace is fast, and the bar is high. That means ShipBob’s environment isn’t the right fit for everyone, and that’s okay. If you are ready to take ownership, push boundaries, and grow alongside a team that genuinely supports each other, we would love to hear from you. 

Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/). 

About Us:  

ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis.