About the Team

Our eCommerce (1st Party) Sales/GTM Team is responsible for the building and scaling of our emerging suite of 1st Party eCommerce products spanning Online Ordering (Websites, Apps, Kiosks), white label Logistics (Drive On Demand), Tableside Order and Pay, Phone Ordering, Customer Support Solutions, Restaurant Rewards, and several other emerging areas focused on helping merchants increase their take home profits. This team is responsible for New Business, Integrations/Merchant Success, Account Management, and partnering with our XFN teams in Product, Marketing, Strategy to drive success for merchants using DoorDash’s Commerce Platform.

About the Role

We are looking for an experienced Senior Director to lead our SMB Commerce Platform Sales Organization (Sales, Account Management, Merchant Success). In this role, you will lead one of the most transformative growth opportunities at DoorDash — creating and scaling the go-to SaaS platform for SMBs. You’ll play a pivotal role in shaping our go-to-market strategy, deeply understanding merchant needs, building scalable teams and systems, and leading cross-functional execution. This role is ideal for a visionary executive who thrives in zero-to-one environments and is ready to build a business with startup agility and enterprise impact. As the Senior Director, you will oversee a leadership bench with multiple layers and support a rapidly growing team of specialized sales professionals.

You will report to our Head of SMB Restaurant Success, Jack Momeyer, in our SMB Sales organization. We expect this role to be flexible in terms of time spent remotely and in-office with the ability to travel as needed for in-person collaboration through training, offsites, team-building events, and other business-related necessities.

You’re excited about this opportunity because you will…

• Transform: Lead the shift to a value-based, SaaS-focused GTM strategy through cross-functional sales enablement and training.
• Achieve: Drive strategic sales initiatives to exceed revenue goals and accelerate adoption of our Commerce Platform offerings.
• Influence: Engage with customers and synthesize insights to shape product development and unlock new revenue opportunities.
• Acquire: Design and launch scalable acquisition models — including inbound and product-led — to diversify growth channels.
• Retain: Partner with Account Management to build and scale playbooks that improve retention, optimize revenue, and power upsell motions.
• Scale: Align cross-functional teams to drive sustainable growth, translate insights into action, and deliver long-term customer value.

We’re excited about you because…

• You have {#experience-years}8+ years of sales leadership experience, including 5+ as a second/third-line leader, with a track record of managing multilayered SMB and Mid-Market teams at scale.
• You have deep SaaS expertise — building and scaling platform-based sales teams, integrating new products into existing motions, and partnering cross-functionally to unlock TAM.
• You have proven success leading large Sales and AM organizations, developing leaders beneath you, and building systems for performance, people development, and goal setting.
• You have experience launching and scaling sales motions for early-stage SaaS products, owning go-to-market from scratch and building feedback loops that drive product-market fit.
• You thrive in ambiguity, drive innovation in fast-moving environments, and lay the foundation for DoorDash’s long-term SaaS success.

We expect this position to be filled by 6/22/25

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act) (for salaried roles: flexible vacation, plus 80 hours of paid sick time per year; for hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week), 16 weeks of paid parental leave, a wellness benefit, and a commuter benefit match.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$256,000—$320,000 USD

The total on-target earnings (base + commissions) for this position ranges from our lowest geographical market up to our highest geographical market within the United States.

$320,000—$400,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.