Principal Consultant, Incident Recovery Operations

Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

Job Summary

Your Career: You will partner strategically and tactically with our Incident Response consultants, Cyber Threat Intelligence professionals, MDR, and Product teams leveraging the deep knowledge gained supporting our 85,000+ clients. Your Impact: Lead and manage Incident Response remediation engagements for Unit 42 clients. Travel may be up to 70% and may include short notice travel. Ability to work in concert with an Incident Response Lead to address risks that are being identified during the course of an active investigation Creation of detailed remediation workflows in preparation for coordinated remediation events Develop recommendations and roadmaps of customer cybersecurity controls (e.g., NIST CSF, CIS, HIPAA, PCI DSS, GDPR) in support of coordinated remediation events Rebuild servers and workstations in an automated manor utilizing infrastructure as code tooling such as Terraform, Jenkins, Packer, Ansible, etc. or AWS CodeBuild Architect network topologies, infrastructure hardening, and configuration modifications informed by modern security threats and attacker techniques Creation of verbose reporting and presentations for both technical and leadership stakeholders Communicate remediation strategies and workflows to Unit 42 clients, including IT staff, senior leadership, and both internal and external counsel

Qualifications

Qualifications 6+ years of prior management experience with technical teams including network engineering, system administration, and virtualization at an enterprise scale Expertise in identity management, single sign-on (SSO), and authentication protocols Thorough understanding of enterprise security controls in Microsoft Active Directory (AD) and Azure AD environments – including scalable architectures, risk reduction strategies, and rebuilding AD Expertise using security controls/frameworks to harden both Windows and Linux systems and cloud-based environments Expertise in networking and related segmentation and isolation strategies Management and integration of network and host-based firewall configurations Possess a strong understanding of strategic logging for network devices, Windows and Linux hosts, and cloud-based environments Excellent written and verbal communication skills with a variety of audiences and stakeholders Preservation of data in support of Unit 42’s forensic investigative workflows Ability to respond quickly, willingness to work on ad hoc assignments, work independently or leading teams as needed Ability to develop unique and creative solutions to complex, technical problems Ability to manage clients, lead meetings, and manage multiple project teams concurrently Ability to quickly build and maintain rapport with new and existing clients Ability to allocate staff to various projects quickly and efficiently Expertise with cloud computing concepts with a focus on securing cloud infrastructure including hybrid cloud environments desired Experience with OSX is highly desired

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$151,000.00 - $208,000.00/yr

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.