BSICollections Specialist
We exist to create positive change for people and the planet. Join us and make a difference too!
Job Title: Collections Specialist
*Location: Kuala Lumpur, Malaysia (hybrid – 1/2 days per week in office)*
Type: Full-time, permanent
About the role:
We’re looking for a proactive and detail-oriented Collections Specialist to manage our Australia and New Zealand (ANZ) accounts portfolio. This is an excellent opportunity for an accounting graduate or early-career professional who wants to build strong commercial finance experience in a dynamic, international environment.
You’ll play a key role in maintaining healthy cash flow, building strong client relationships, and collaborating with internal stakeholders as well as ensuring compliance with company credit and collections policies, all while developing your expertise in accounts receivable and collections.
Responsibilities:
- Manage the collection of outstanding debts across a large debtor portfolio for both Australia and New Zealand
- Handle inbound and outbound account calls and respond to customer enquiries in a timely manner
- Perform bank reconciliations and support other finance tasks as required
- Process and raise rebilling invoices and credit notes
- Process client refunds and credit card payments
- Perform credit checks in line with company credit policies
- Provide commentary on overdue accounts to support the preparation of Aged Debtors reports
- Liaise effectively with internal teams and external stakeholders to resolve billing issues
To be successful in the role, you will have:
- A degree in Accounting or Finance
- 1–2 years of experience in collections or accounts receivable (fresh graduates with strong attitudes and relevant internship experience are welcome to apply)
- Solid Excel skills (e.g., VLOOKUP/XLOOKUP, pivot tables, basic formulas)
- Strong written and spoken English, with confidence in client-facing communication
- Excellent attention to detail and accuracy
- Strong accountability and ownership mindset
- A proactive, solution-oriented approach with good time management skills
- Strong interpersonal skills and the ability to communicate with internal and external stakeholders
Grow your career and expand your skills and knowledge. At BSI, we offer opportunities to work across industries and across the globe. You’ll benefit from the different perspectives and experiences of your international colleagues, as well as ongoing training and development. We offer flexible working, as well as 16 days’ annual leave, paid sick leave, bank holidays, group hospitalisation and surgical insurance, life insurance, transport allowance (dependent on role), internet and/or phone allowance, paid maternity leave, paid paternity leave, paid marriage leave, paid bereavement leave, learning and development opportunities, and a wide range of flexible benefits that you can tailor to suit your lifestyle.
*Please note: BSI are unable to provide visa sponsorship for this vacancy
Together, we are building an organisation that is ready to meet the challenges ahead. Grow your career as you help us shape what comes next.
We exist to have a positive impact. Our people influence international thinking and action on important issues. Our 86,000 customers are based in 193 countries across the globe.
Now we’re taking on society’s biggest challenges. We’re developing standards and guidelines that will help our customers get to net zero, and we’re defining the way new technologies such as AI impact all our lives.
We’re focused on our future – and we’re looking for people who want to grow with us as we take on the challenges of tomorrow. At BSI, you’ll find a workplace where everyone can flourish and thrive, where innovation is encouraged and where learning is part of your everyday. You’ll contribute to work that shapes industries and enhances lives – and you’ll take pride in what you do.
We’re looking for passionate people who want to make a difference in a purpose-led organisation. If that sounds like you, apply now. Together, we can help create a better society and a more sustainable world.
D&I Policy
The world needs fresh thinking and new perspectives to tackle its biggest challenges. It’s why, at BSI, we’re committed to creating a collaborative environment where everyone can contribute. Whatever your background, experience or outlook, here you can be your best self and do your best work.
If you have a disability or health condition, please let us know if you need any reasonable adjustments to the recruitment process.
#LI-LL1 #LI-Hybrid
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.