Compliance Operations Lead / COO

Responsibilities:

• Use knowledge and experience in operational management to address challenging issues in compliance operations (onboarding (retail/corporates), screening, periodic reviews, EDD, complaints management, offboarding, banking relations etc) and business operations (Outsourcing Management, IT Operations etc) and business operations
• Strategically analyze organizational issues in collaboration with different stakeholders across the organization, develop holistic solutions, and drive organization-wide initiatives to resolution 
• Utilize strong statistical analysis to identify trends, perform root cause analysis, and conduct performance monitoring
• Effectively manage overall Operations, especially Compliance Operations, and ensure the delivery of critical operational projects
• Define, drive, and be responsible for the delivery of operational improvement  projects
• Serve as the central coordinating function for Operations across all local and global operations, for compliance and general business operations

Requirements:

• Minimum 8 years of directly related experience in a multinational operations leadership role with heavy focus on compliance with substantial knowledge of relevant global compliance regulations and the day-to-day compliance affairs
• Must have regulatory experience (either as an auditor/regulator or on the company side)
• FinTech experience is essential; crypto experience is a plus
• Experience in the management of operations of a retail-driven, innovative business with a large number of retail customers 
• Highly adaptable, self-driven and able to deliver results under pressure
• Strong track record in working with large remote teams and confidence in managing C-suite
• Able to drive and deliver high quality risk assessments, remediations, periodic/trigger reviews and enhanced due diligence projects on a global level
• Highly preferred for candidates to possess ACAMS/CAMS/CCAS/ICA certifications or others
• Motivated and with a growth mindset to take advantage of opportunities and able to adapt to a challenging environment. 
• Possesses strong time management, organizational and relationship building skills
• Adaptable in an evolving and fast-moving environment
• Good knowledge on provisions of crypto/fiat licensed entities local laws, directives, regulations and otherwise standards applicable to subject persons
• Good knowledge of MiCA and upcoming regulations of related policies is a strong plus
• Experience in executing enterprise level remediation exercises and regulatory monitorships is a strong plus

EUR 75,000 - 160,000 a year