Team Manager

When Ernest Shackleton’s ship Endurance became trapped in Antarctic ice, the plan changed overnight. What carried the team forward was clear standards, steady leadership, and the ability to adapt quickly without losing execution. That is the kind of leadership we look for at Mercury as we scale.

At Mercury, we build modern business banking* along with tools for payments, cards, and cash management so companies can run their finances from a single, intuitive dashboard. We’re looking for a Team Manager to help a growing team of Account Executives make Mercury the core of how money moves through a wide range of businesses. Your team will sell to founders and finance teams across a wide range of businesses. One week you might be coaching reps on deals with a fast-growing AI startup, an ecommerce brand, and a long-running family business modernizing how they manage cash, spend, and payments. As we scale quickly and bring on new reps, you will lead and develop a team of 8 to 10 quota-carrying AEs and coach them to drive real outcomes like deposit capture, card spend, and ongoing product adoption.

What you will do

• Lead a team of 8 to 10 full-cycle AEs through rapid growth and multiple ramp cohorts.
• Set the weekly plan for your team and keep everyone focused on the highest impact work.
• Provide daily coaching and build a culture of high standards, trust, and accountability.
• Run strong 1:1s, call coaching, and deal reviews that lead to clear behavior change in discovery, messaging, objections, and next steps.
• Set clear standards for what good looks like at Mercury across discovery, qualification, deal strategy, and follow-through.
• Strengthen pipeline creation habits across inbound and outbound. Coach AE self-prospecting while keeping tight alignment with SDRs.
• Keep deals moving by driving clear next steps, mutual action plans, and dates so deals do not stall.
• Coach beyond the close. Help reps win accounts that activate into deposit capture, spend, and ongoing product usage.
• Use reporting to track pipeline health, conversion rates, and leading indicators, then turn insights into practical coaching plans.
• Step in when needed to unblock progress, including deal support, momentum resets, and cross-functional coordination.
• Partner with Sales Leadership to set team strategy and build better workflows and tooling as we scale.
• Hire, onboard, and ramp new AEs. Set clear expectations early and coach to consistent execution.

Who you are

• Coachable and growth-oriented. You seek feedback, integrate it quickly, and can point to a clear improvement curve in how you lead.
• Treat coaching like a craft. You coach with structure and intent, and you can show examples of changing rep behavior and improving outcomes.
• Curious and practical. You diagnose root causes and bring a plan, not just problems.
• High ownership. You lead from the front and do the work needed to unblock progress for your team.
• Trust-building and direct. You give tough feedback early and professionally. 
• Disciplined and accountable. You raise execution by improving prioritization, time management, and follow-through.
• Comfortable with ambiguity. You help reps adapt quickly as segments and products evolve and brand awareness varies.
• Collaborative. You work well across Sales Development, Marketing, Partnerships, Product, and post-sales teams to improve how the team executes.

Qualifications

• 7+ years of sales experience with a consistent track record of hitting targets.
• 3+ years of people management experience leading quota-carrying AEs.
• Demonstrated success developing talent through hands-on coaching (call coaching, deal reviews, 1:1s, clear standards).
• Strong operational discipline and comfort using data and reporting to guide coaching and execution.
• Comfortable with sales tech like Salesforce and Salesloft (or similar).
• A bachelor’s degree or equivalent practical experience.
• Genuine interest in fintech and helping founders and finance teams run better financial operations.
• Experience selling to founders and finance teams (controllers, finance managers, heads of finance) is a plus.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $257,900 - $322,400
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $232,200 - $290,200

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

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