eBaySoftware Engineer 2
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the team and the role:
Join the Payments Technology team at eBay, which is at the forefront of transforming e-commerce payments. Our mission is to innovate and optimize payment experiences, providing diverse and efficient consumer choices for both buyers and sellers. As part of this rapidly evolving team, you will tackle new challenges and contribute to impactful projects that reinvigorate eBay's payment landscape. We foster a collaborative culture that encourages work-life balance while pushing the boundaries of technology. You will be integral to building the next generation of payments at eBay, excited by the scale and complexity of e-commerce payments systems. This role reports to engineering management, focusing on reliability, scalability, and automation for mission-critical payments platforms—ensuring high availability, fast recovery, and frictionless developer experiences.
What you’ll do
- Lead incident management as Incident Commander; own alarms, communication, and rapid resolution during crises.
- Enhance observability end-to-end (metrics, logs, traces), onboard alerts, and maintain high-quality SOPs.
- Build tools and automation (including GenAI-driven workflows) to reduce toil and improve operational efficiency.
- Optimize performance and capacity using system metrics; drive improvements in resource utilization and latency.
- Harden CI/CD pipelines to increase deployment velocity, reliability, and release safety.
- Ensure compliance and security aligned with eBay standards across cloud products, services, and operations.
- Translate user feedback into platform improvements, closing the loop with measurable outcomes.
What you’ll bring
- 3+ years working on large-scale, distributed, high-availability systems; deep knowledge of cloud platforms, Kubernetes, operating systems, schedulers.
- Programming proficiency in Go, Python, or Java; strong experience building automation tools (GenAI experience a plus).
- Expert troubleshooting and technical triage skills for complex distributed systems under pressure.
- Experience with container orchestration, infrastructure-as-code (e.g., Terraform), and cloud-native patterns.
- Hands-on with observability stacks (e.g., Prometheus, Grafana, ELK, OpenTelemetry).
- Strong incident leadership, clear communication, and collaborative problem-solving across partner teams.
- Bachelor’s or Master’s in Computer Science, Engineering, or related field (or equivalent experience).
Preferred qualifications
- Extensive Kubernetes SRE experience; building controllers/operators is highly desirable.
- API design and RESTful services at scale.
- Certifications in Kubernetes or lifecycle management; understanding of CI/CD and application lifecycle.
- Experience in high-traffic, large-scale environments; Agile methodologies.
- Open-source standards participation or contributions.
Why this role
- Impact the reliability and velocity of eBay’s Payments Platforms used worldwide.
- Work across engineering, operations, and architecture to deliver resilient, compliant, and developer-friendly cloud services.
- Champion a DevOps culture anchored in automation, observability, and continuous improvement.
Additional Details
eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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