Senior Product Manager I

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

Axon Records is our state-of-the-art records management system. As a Senior Product Manager for the Records experience, you will drive core features of our product and enable the success of our customers and partners. We are looking for a product manager with 5+ years of experience defining and executing software deliverables across multiple teams. You’ll be responsible for delivering user research-based guidance to our engineering squads as they build out critical workflows for users of our system. You’ll collaborate with other product managers, product designers, engineers, and our Sales and marketing teams to own the delivery of your features. As our program progresses, you’ll be at the heart of capturing product feedback on the system as we deploy it to beta users across the country. You’ll prioritize that feedback, plan updates, and ready the overall system for launch.

What You’ll Do

Work Location: This role is based out of our Ho Chi Minh City office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.Reports to: Principal Product Manager, Axon RecordsDirect Reports: None

• Direct and guide the software product vision, communicate to the cross-functional team, and evolve it based on interactions with customers and internal stakeholders.
• Work with our engineering teams to balance scope, functionality, performance, and time-to-market.
• Gather quantitative and qualitative data from the market and end users. Conduct Voice of Customer (VoC) research through direct conversations, usability studies, and industry partnerships to inform development priorities.
• Operate with autonomy while proactively reducing ambiguity for your team and your cross-functional peers.

Basic Qualifications

• 5+ years of relevant Software Product Management experience, ideally shipping multi-product/system features with SaaS components.
• Experience solving user interaction problems with creative solutions.
• Direct experience working with engineers to balance scope, time to market, and functionality, constantly making trade-offs using qualitative and quantitative absent data.
• Excellent problem-solving skills, well-structured written and verbal communication.
• Bachelor's degree in computer science, engineering or related technical field.
• A track record of delivering successful features that achieve key business outcomes.
• Flexibility to travel internationally when necessary (15%).

Benefits that Benefit You

• Medical, Dental and Vision Insurance
• Robust Paid Time Off policy
• Bonuses
• Lunch allowance
• Cell phone stipend
• Free LinkedIn Learning account or Udemy account
• Access to 24/7 online emotional and mental support
• Gym membership
• Free parking
• Stocked fridges and pantries - free coffee, cold beverages, snacks
• Annual Company Outing Trip
• Monthly team social activities

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com.  Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.  If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.