Treatment Coordinator / New Patient Coordinator (Opportunity to Grow into Office Manager)

Location: Walnut Creek, CaliforniaEmployment Type: Full-Time (Monday–Friday, 8:30 AM – 5:00 PM; occasional late consultations)Salary: Starting at $30/hr (higher based on experience) + performance-based bonus

Role Overview

The ideal candidate will:

Act as the first point of contact for new patients, ensuring a seamless experience from lead to consultation.
Present treatment plans and financial options confidently, handling high-value cases ($10,000–$50,000+).
Manage patient follow-ups, appointments, and scheduling efficiently using our CRM and Open Dental.
Collaborate with doctors during patient consultations and take ownership of closing treatment plans.
Provide solutions for patient financing via third-party providers (Proceed, Cherry, CareCredit)
Exhibit empathy, professionalism, and strong communication while maintaining a high conversion rate.

This role is ideal for someone with:

1+ year experience as a dental treatment coordinator (experience in office management is a plus but not required).
Strong sales aptitude and comfort presenting high-value treatment plans.
Excellent organizational skills and attention to detail.
High drive, confidence, and the ability to handle multiple priorities under pressure.
Presentable, professional appearance, and strong interpersonal skills.

Why Join Us?

Opportunity to grow into an Office Manager role with mentorship and training.
Work with a high-performing team and supportive leadership.
Competitive salary with bonus structure tied to case acceptance and revenue.
Comprehensive benefits including medical, dental, retirement match, and PTO.
Be part of a practice that values professional development and patient care excellence.

Details

Location

Concord, CA, USA Walnut Creek, CA, USA Moraga, CA, USA Oakland, CA, USA Contra Costa County, CA, USA Orinda, CA, USA

Salary

$0/year

Experience

Min. 1 years1+ year experience as a dental treatment coordinator

Treatment Coordinator / New Patient Coordinator (Opportunity to Grow into Office Manager)

Role Overview

The ideal candidate will:

Act as the first point of contact for new patients, ensuring a seamless experience from lead to consultation.
Present treatment plans and financial options confidently, handling high-value cases ($10,000–$50,000+).
Manage patient follow-ups, appointments, and scheduling efficiently using our CRM and Open Dental.
Collaborate with doctors during patient consultations and take ownership of closing treatment plans.
Provide solutions for patient financing via third-party providers (Proceed, Cherry, CareCredit)
Exhibit empathy, professionalism, and strong communication while maintaining a high conversion rate.

This role is ideal for someone with:

1+ year experience as a dental treatment coordinator (experience in office management is a plus but not required).
Strong sales aptitude and comfort presenting high-value treatment plans.
Excellent organizational skills and attention to detail.
High drive, confidence, and the ability to handle multiple priorities under pressure.
Presentable, professional appearance, and strong interpersonal skills.

Why Join Us?

Opportunity to grow into an Office Manager role with mentorship and training.
Work with a high-performing team and supportive leadership.
Competitive salary with bonus structure tied to case acceptance and revenue.
Comprehensive benefits including medical, dental, retirement match, and PTO.
Be part of a practice that values professional development and patient care excellence.