B2B - AR & Revenue Operations Specialist

About CookUnity:

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

About the Team:

The B2B Operations team is responsible for scaling and delivering CookUnity’s new business verticals, such as Smart Fridge and Cold Meal programs, across corporate and healthcare environments. The team collaborates closely with B2C operations, product, and customer experience to ensure seamless execution, operational reliability, and scalable systems that support growth.

The role:

This role is the financial and administrative control center for CookUnity’s Healthcare (MTM) and B2B programs. The Finance, Billing & Revenue Operations Specialist owns the full revenue lifecycle — from eligibility, authorizations, claims, and invoicing through collections, reconciliation, and reporting — while also ensuring that all payer, client, and vendor documentation, portals, and payment workflows are properly set up and maintained.

Working across Finance, Operations, CX, Managed Care Plans, and enterprise B2B clients, this role ensures that services delivered are accurately recorded, billed, collected, and auditable, protecting cash flow, regulatory compliance, and operational trust as these programs scale.

Responsibilities:

Medicaid/ Healthcare / Community Supports — Authorization, Eligibility & Claims

• Manage end-to-end revenue cycle operations for MTM services (claims submission → payment reconciliation → AR tracking)
• Coordinate with third-party billing vendors for accurate, timely submission
• Monitor monthly reimbursements and ensure alignment with service delivery
• Track & resolve denials, discrepancies, and underpayments
• Verify member eligibility & authorization status across plans
• Manage authorization & refill workflows until automated
• Track authorization periods, renewals, and service limits
• Maintain accurate member enrollment + service tracking databases
• Ensure compliance with:
  • CalAIM / Community Supports requirements
  • HCPCS codes & modifiers
  • Managed care contractual obligations
• Support internal & external audits with documentation & analysis

B2B Billing, Invoicing & Collections

• Generate and issue invoices for all B2B corporate accounts
• Track AP / AR status across clients and payers
• Lead settlements, credit notes & write-offs
• Resolve payment allocation issues and reduce back-and-forth with clients
• Conduct solvability / credit checks for new or high-risk accounts
• Provide structured payment follow-ups for reluctant payers
• Support mapping + automation of invoicing workflows
• Manage AR aging schedule to enforce timely collections

Administration & Payment Operations

• Process ad-hoc payment requests and adjustments
• Support onboarding into large-enterprise procurement portals (e.g., Tesla, NYU, institutional vendors)
• Maintain documentation required for vendor onboarding:
  • ACH instructions
  • Banking letters
  • W-9 / insurance / certificates
• Coordinate with billing & finance partners as needed

Financial Visibility, Reporting & Risk Monitoring

Provide recurring financial reporting for Healthcare specific & B2B revenue, including:

• Invoices issued
• Payments received
• Outstanding balances
• Claims status & denials
• Aged AR & risk flags

Increase transparency so AM & Operations teams can anticipate risk, protect cash flow, and proactively manage revenue performance.

Qualifications:

• Strong knowledge of medical billing & revenue cycle operations
• Familiarity with HCPCS coding & Community Supports programs
• Understanding and experience in Medi-Cal and other healthcare programs is a must
• Proficient in Excel & financial reconciliation workflows
• Highly detail-oriented with strong analytical capability
• Able to manage multiple priorities in fast-paced environments
• Skilled in partner & vendor relationship management and effective communication
• Exercises discretion with sensitive financial & member data
• Netsuite experience is a plus
• US GAAP experience required

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

If you’re interested in this role, please submit your application, and if we think you might be a fit, we'll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for all candidatesWe’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels. All open roles are listed on our official careers page: careers.cookunity.com
• Our recruiters are real people — and easy to verify. You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
• We only communicate through official CookUnity channels. That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
• We’ll never ask for payment or personal financial details. If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.