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ScalepexScalepex

ServiceNow Developer (Remote - Mexico Only)

About Scalepex

Scalepex is a dynamic services firm specializing in providing nearshore solutions for premium brands like Nike, Pepsi, Toyota, Virgin, and Walgreens.

Our mission is to connect prominent market leaders with top-tier professionals from around the world, fostering collaboration, efficiency, and growth.

Role Overview

As a ServiceNow Developer at Scalepex, you will play a pivotal role in designing, developing, and implementing ServiceNow solutions that align with our clients' business objectives. You will collaborate with cross-functional teams to deliver high-quality, scalable, and maintainable solutions in a fully remote environment.

Key Responsibilities

  • Design & Development: Customize and configure ServiceNow applications and modules, including Incident, Problem, Change, Knowledge, and Service Catalog.
  • Integration: Develop and maintain integrations between ServiceNow and other systems using REST/SOAP APIs.
  • Workflow Automation: Create and manage workflows, business rules, UI policies, and client scripts to automate processes.
  • Testing & Deployment: Conduct unit testing and support system testing and deployment activities.
  • Documentation: Maintain comprehensive documentation for configurations, customizations, and processes.
  • Collaboration: Work closely with stakeholders to gather requirements and provide technical solutions.

Qualifications

  • Experience: Minimum of 3 years of hands-on experience as a ServiceNow Developer.

  • Technical Skills:

  • Proficient in JavaScript, HTML, CSS, and ServiceNow's proprietary scripting languages.

  • Experience with ServiceNow modules such as ITSM, ITOM, and CMDB.

  • Familiarity with ServiceNow IntegrationHub and Flow Designer.

  • Certifications: ServiceNow Certified System Administrator (CSA) is required; additional certifications are a plus.

  • Soft Skills:

  • Strong problem-solving and analytical skills.

  • Excellent communication skills in English.

  • Ability to work independently in a remote setting.

Preferred Qualifications

  • Experience with Agile/Scrum methodologies.

  • Familiarity with ITIL processes and best practices.

  • Knowledge of ServiceNow Performance Analytics and Reporting.

  • Experience in developing custom applications on the ServiceNow platform.

  • Contractor scheme.

  • 100% remote.