Associate Manager, Strategy and Operations (Retail)
Associate Manager, Strategy and Operations (Retail) to scale strategic partners, drive product market fit, and launch new products and services.
About the Team
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We are revolutionizing the delivery experience for merchants and customers by offering the next generation of fulfillment services.
About the Role
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We are looking for someone who is passionate about scaling high growth businesses to join our rocketship on Drive, DoorDash’s white label fulfillment offering.
You will be responsible for growing one of the most nascent Drive products by scaling strategic partners, driving requirements to unlock product market fit, and launching new products and services to expand our TAM.
We are looking for a highly motivated first principles thinker who has a deep sense of ownership and is able to walk the fine line between diving into the lowest level of detail in our data and product, while still being able to think about the high level strategy.
This is a true strategy and operations role.
Reporting to the Senior Manager of Drive Strategy and Operations, you will work closely with product, engineering, operations, integrations, business development and other teams to make your vision a reality.
You’re excited about this opportunity because you will…
- Strategize – Understand the needs of our partners, prioritize those needs by impact, and create solutions with cross-functional partners
- Operate - Get to the lowest level of detail, and scale. You will work directly with internal and external partners to execute on your short & long-term plans; you are a cross functional success enabler and an excellent operator.
- Build – Develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes**.
- Collaborate – Value partnerships, and excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants.
- Construct - Navigate in an ambiguous environment and bring structure to undefined opportunities. There won’t always be playbooks or templates; instead you will create them.
- Analyze – Leverage data whenever possible to inform your hypothesis and convince cross functional partners.
We’re excited about you because…
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- You have an extreme sense of ownership. You display extreme ownership for the products and business lines that you are responsible for. You never shy away from raising your hand to solve ambiguous problems and are able to motivate and empower your teammates to go above and beyond.
- You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking.
- You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams.
- You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel (fluency required)
- You’re even-keeled. You thrive under pressure and maintain a sense of calm when faced with challenging and time-sensitive obstacles.
- You’re persuasive. You are an effective communicator, speaking as if you’re right and listening as if you’re wrong. You meet people on their level.
- You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow.
- You’re a builder. You enjoy building from the ground up and excel in creating structure and process.
- You don’t need a guide. You dive into difficult problems and come up with a plan.
- Have 4+ years of relevant experience. You’ve succeeded in a competitive and fast moving environment such as consulting / banking / technology / analytics where you were expected to be self-driven with a bias-to-action; experience in a customer-facing or relationship management role is advantageous.
Bonus Points
- You have experience in managing or supporting a complex P&L.
- You have experience in the tech industry launching and growing new partners and products.
- You have a demonstrated interest in logistics, on-demand services, and ecommerce.
Compensation
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The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays. Paid sick leave in compliance with applicable laws (i.e. Colorado Healthy Families and Workplaces Act).
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
The base pay for this position ranges from our lowest geographical market up to our highest geographical market within the United States.
$98,600—$145,000 USD