XBOWIT Operations Specialist
About XBOW
Build the future of offensive security with XBOW. Attackers are already using AI to move faster than defenders can react—we’re creating the platform that puts security ahead in the arms race. Our AI-powered system autonomously discovers, validates, and even exploits vulnerabilities, giving organizations proof-backed results in hours instead of weeks.
Founded by Oege de Moor, creator of GitHub Copilot, and backed by Sequoia, Altimeter, and other leading investors, XBOW is applying cutting-edge AI to one of the world’s most urgent problems. In just over a year, our AI, built by a world-class AI team and legendary security researchers — has uncovered thousands of real-world zero-days across the software billions rely on, and achieved the #1 ranking on HackerOne’s global leaderboard.
We’re a team of builders, hackers, and researchers who thrive on solving problems others think are impossible. If you want to push the boundaries of AI, reshape how security is done, and join the group defining this new era of defense — we’d love to talk.
Your Role: IT Operations Specialist
We're looking for a motivated, hands-on IT Operations Specialist to help support our internal systems, devices, and team. You'll assist with onboarding, manage day-to-day IT operations, and help keep our environment secure and running smoothly. This is a great opportunity to grow your skills across IT, security, and infrastructure in a fast-moving startup environment.
You’ll work closely with our IT and Security Engineers across the UK, EU, and USA - joining as the first APAC hire in a growing global team. While you’ll have strong support around you, you should be comfortable taking initiative, working independently, and learning quickly.
What You'll Do
Support end-user environments including laptops and device management (MDM)
Assist with identity and access management — provisioning/deprovisioning accounts, managing permissions
Help maintain SaaS tools such as Google Workspace, Slack, GitHub, and 1Password
Support onboarding and offboarding processes
Write basic scripts (Python/Bash) to assist with repetitive IT tasks
Help enforce technical security policies e.g. patching, disk encryption, MFA
Maintain asset inventory and documentation
Respond to internal IT support requests and escalate when needed
Assist with compliance-related tasks and documentation (SOC 2, ISO 27001)
Who You Are
1–3 years of experience in an IT support or helpdesk role
Comfortable working in a Mac-first, remote environment
Basic familiarity with MDM tools (Mosyle, Jamf, or similar)
Some exposure to identity tools like Okta or Google Workspace
Eager to learn scripting and automation — even if you're still developing those skills
Security-conscious and detail-oriented
Strong communicator who can support both technical and non-technical teammates
Self-starter who can manage tasks independently in a remote-first environment
Bonus Points
Any exposure to AWS or cloud environments
Familiarity with compliance frameworks (SOC 2)
Experience at a startup or fast-growing company
What We Offer
Compensation & Equity: Competitive salary and stock options
Growth: Learn directly from experienced IT, Security, and AI engineers
Impact: Play a foundational role in keeping a cutting-edge security company running
Remote-First: Work from anywhere, with regular in-person collaboration opportunities
What Else You Should Know
Location: APAC Remote (AUS / NZ preferred)
Contract: Full-time
Hiring Process:
Intro call with the Talent team
Technical Interview (practical IT scenario exercise)
HM Interview
Final Interview as needed
We're a security company that moves fast and lives in the command line. If you're ready to grow your IT career in a high-impact environment, let's talk.