TietoevryServiceNow Developer (ITSM / Integrations)
As of 2 September 2025, Vivicta, former Tietoevry Tech Services, now operates as a standalone company under our new brand. We’ve officially launched Vivicta, your trusted Nordic transformation partner, making everyday easier through technology. You can explore more about our brand and what we stand for at https://www.vivicta.com
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Are you a ServiceNow developer who enjoys building practical solutions and working closely with customers?
At Vivicta, we help large Nordic organizations modernize their IT environments and digital services. We are currently expanding our team supporting a major Swedish public sector organization in the healthcare domain, where ServiceNow plays a key role in digital service management.
We are looking for a ServiceNow Developer who enjoys hands-on development, solving real problems and working in an international team.
What you will do:
- Develop and customize ServiceNow solutions, mainly within the ITSM platform
- Implement catalog items, workflows and automation
- Build and maintain integrations using REST APIs and IntegrationHub
- Work with platform components such as Business Rules, Client Scripts and Flow Designer
- Collaborate with customer teams in an Agile/SCRUM environment
- Support troubleshooting and incident resolution when needed
Work split is approximately 70% development and 30% support.
Platform scope:
In this role you will typically work with:
- ServiceNow ITSM (Incident, Problem, Change, Service Catalog)
- ServiceNow scripting (Business Rules, Client Scripts)
- Flow Designer
- IntegrationHub
- REST API integrations
- MID Server
Nice to work with in the future:
- CSM
- CMDB / Discovery
- UI Builder
- AI capabilities within ServiceNow
What we expect:
- Around 2+ years of ServiceNow development experience
- Strong knowledge of ITSM modules (Incident, Problem, Change, Service Catalog)
- Experience with ServiceNow scripting and platform development
- Understanding of integrations (REST API or IntegrationHub)
- Ability to analyze issues and propose solutions
- Fluent English
Nice to have:
- Experience with CSM, HRSD, FSM or CMDB
- Experience with Service Portal
Team & environment:
You will work in an international SCRUM team of experienced ServiceNow specialists supporting a large Swedish public sector organization. The team culture is collaborative, open and pragmatic.
What we offer:
At Vivicta you will work on meaningful projects that support digital services in the healthcare sector.
- Flexible work environment and work-life balance
- International collaboration
- Opportunities for ServiceNow certifications and training
- Supportive team culture with strong knowledge sharing
We also offer:
Contract is for an indefinite period of time > we count on you!
work partially or completely remote > work from wherever it suits you
extra holidays > we have 25 days off plus 2 sick days.
we contribute from 10 400 CZK per year > you name it. Choose from contributions for pension and life insurance, sports, culture, health, travel or education in the cafeteria.
educate yourself > we regularly organize and pay for IT courses, certifications, language training and personal development courses
120 CZK meal allowance on top of your salary
we'll support you when you're sick > for colleagues who are seriously ill for a long period of time, we contribute to sick pay in excess of the law
extra work is appreciated > when overtime is needed, we pay more than the law requires
stay fit and fresh > in Ostrava, use the free fitness facilities in the building, in other locations, do sports with Multisport
Nordic culture > at Vivicta, we believe in you. No one is breathing down your neck and checking every minute of your work. We are friendly and open
#LI-Hybrid
#LI-TM1