Sales Engineer, Enterprise

About Us:\n\nSocket helps devs and security teams ship faster by cutting out security busywork. Thousands of orgs use Socket to safely find, audit, and manage open source code. Our customers — from Anthropic to xAI, and Figma to Vercel — love Socket (just check out their tweets to see for yourself!)\n\nFounded by Feross Aboukhadijeh, a long-time open source maintainer with software downloaded over a billion times a month, Socket has raised $65M in funding from top angels, operators, and security leaders.\n\nAbout the Role\nSocket is looking for a Sales Engineer to support our enterprise customers. In this role you will be at the nexus between our customers and our engineering, product, and design teams. You'll work cross-functionally in order to provide technical education, guidance, and support in a pre-sales capacity.\n\nWhat You'll Do\n- Lead discussions and product demonstrations to showcase capabilities; address customer challenges, respond to questions, and handle objections.\n- Craft technical content to guide customers in implementing specific use cases or extending our solution.\n- Collaborate with account teams to understand customer requirements and translate them to Socket capabilities, emphasizing business value.\n- Support Proof of Concepts (POCs) that align with customer requirements; provide technical expertise, troubleshooting, and guidance throughout the evaluation process.\n- Provide guidance on integrating solutions into the customer's existing infrastructure.\n- Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales.\n- Collaborate with Customer Success to drive post-sales revenue, ensure retention, and contribute to growth.\n- Execute cross-functional projects involving teams such as Engineering, Sales, and Marketing.\n\nWhat You'll Bring\nRequired:\n- 7 plus years of pre-sales experience in a Sales Engineering or Solutions Engineering role.\n- Hands-on experience working with enterprise customers in the security or technical SaaS space.\n- Ability to multitask and efficiently handle multiple competing priorities, delegating when necessary while being highly organized, detail oriented, and demonstrating excellent time management skills.\n- Empathetic mindset for the customer and a commitment to delving deep into the challenges they present or experience.\n- Ability to work cross-functionally and contribute directly to Sales, Product and Engineering teams.\n- Ability and desire to learn new tools and technologies.\n- Familiarity with web APIs, SDKs, and other technical frameworks is a plus.\n- Experience with open source, vulnerability management / SCA\n- Must be able to read/write basic scripts in languages Python, JS, or Golang.\n- Knowledge of common source control managers such as gitlab or bitbucket.\nPreferred:\n- CS degree or equivalent industry experience.\n- Hands on experience working with medium to large customers up to 1000 employees.\n- Relevant security domain experience and familiarity with vulnerability management SEA tools.\n- Experience with AI and Large Language Models (LLM)\n\nOur Interview Process\n1. Phone Screen with our Talent Team\n2. Virtual f2f with the Hiring Manager\n3. Virtual f2f with a few members of the team\n4. Presentation\n5. Final call with our Founder\n6. Debrief\n7. References\n8. Offer\n\nWe know how important clarity is when looking for a new role, so we've put together a read-me about the Interview Process at Socket.\n\nBenefits: Our benefits are crafted to support you and your family, so you can take care of what matters most and thrive in and outside of work. We offer:\n- Market competitive salary bands\n- Meaningful equity program\n- Comprehensive health benefits for you and your family\n- Flexible time-off, holidays, and winter shutdown to rest & recharge\n- Paid parental leave\n- Remote-first, with quarterly team off-sites\n\nAt Socket, we\n1. Pursue Excellence: We set ourselves apart by consistently delivering work of exceptional quality and distinction.\n2. Move with urgency and focus: We prioritize swift, decisive action.\n3. Think rigorously: We care about being right and it often takes reasoning from first principles to get there. We value alternative perspectives and have constructive discussions.\n4. Trust and amplify: We overtrust, always assume good intent, and give specific feedback to help each other improve.\n5. Feel a strong sense of ownership: We wear many hats and feel a strong sense of overall ownership of the company and we're non-territorial regarding our nominal domains.\n6. Are customer obsessed: We relentlessly prioritize the needs of our customers, striving to exceed their expectations and delight them at every interaction."