Manager, Solutions Architects - West

An overview of this role\n------------------------\nAs the Manager, Solutions Architects for our Enterprise team in North America, you'll lead a distributed group of intermediate and senior Solutions Architects serving enterprise customers in the West sales territory. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.\nWhat you'll do\n--------------\nLead a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.\nCoach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas.\nGrow and retain a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.\nGuide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.\nDrive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.\nCollaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.\nPartner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.\nOwn team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership.\nWhat you'll bring\n-----------------\nExperience mentoring and developing technical team members, including giving and receiving constructive feedback.\nExperience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.\nAbility to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.\nStrong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.\nKnowledge of the end-to-end software development lifecycle, including modern software development or operations practices.\nUnderstanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.\nFamiliarity with cloud computing concepts, related technologies, and common customer adoption patterns.\nAbility and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.\nAbout the team\n--------------\nThe Enterprise Solutions Architect team partners with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook-first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field.\nThe base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.\nUnited States Salary Range\n$115,500—$247,500 USD\nHow GitLab will support you\nBenefits to support your health, finances, and well-being\nFlexible Paid Time Off\nTeam Member Resource Groups\nEquity Compensation & Employee Stock Purchase Plan\nGrowth and Development Fund\nParental leave\nHome office support\nPlease note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.\n