FICOFunctional Fraud Consultant
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!
The Opportunity
_"_The Transaction Fraud SME is a key member of the Professional Services team, responsible for the implementation of FICO Transaction Fraud solutions, including both FICO products and platform solutions." –Sr. Director, Professional Services
What You’ll Contribute
- Lead client workshops to understand their payments and fraud management operations, clarify business requirements, and define the implementation approach for FICO solutions (on-premises or cloud)
- Recommend solutions and provide expert guidance on how FICO Fraud solutions can be configured to meet client business requirements
- Develop and deliver presentations that communicate functional and technical concepts to both business and IT stakeholders
- Articulate FICO Fraud solutions’ high-level design, including High Availability and Failover concepts
- Advise and guide clients on integrating FICO solutions with their existing systems. Where required, actively participate in integration activities including design, data mapping, and interface testing
- Support client-led performance testing to ensure successful implementation of high-throughput fraud processing systems
- Produce project deliverables such as Requirement Traceability Matrix (RTM), Business Requirements Documents (BRD), and Functional Specification Documents (FSD)
- Participate in weekly status meetings and assist in resolving project issues to meet established milestones
- Maintain strong client relationships, manage expectations, build trust, and help establish a future FICO product roadmap with the client
- Support FICO technical team members by translating business requirements and facilitating discussions between client business and IT teams
- Review prospective client requirements and provide effort estimates for the implementation of FICO Fraud solutions and any custom modules
- Support the APJ Fraud Practice Leader in reviewing scope, client responsibilities, and assumptions sections of contracts
- Conceptualize and drive the development of reusable intellectual property (IP) for the APJ region to improve practice efficiency and profit margins
What We’re Seeking
- Minimum 10 years of experience as a functional/technical consultant, manager, or business analyst in the payments, transaction fraud, or banking fraud domain (covering both application and transaction fraud)
- Strong experience in solution design or delivery of complex, large-scale implementation projects
- Excellent written and verbal English communication skills, with the ability to engage effectively with both business and technical stakeholders at all levels
- Strong interpersonal skills, with a proven ability to build and maintain professional relationships, including in remote/virtual settings
- Bachelor's degree or higher in a relevant field
- Hands-on experience implementing or using the FICO Falcon Fraud Manager solution for banks or payment processors
Our Offer to You
- An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
- The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
- Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
- An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
Why Make a Move to FICO?
At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.
FICO makes a real difference in the way businesses operate worldwide:
• Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.
• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.
• Lending — 3/4 of US mortgages are approved using the FICO Score.
Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!
Learn more about how you can fulfil your potential at www.fico.com/Careers
FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.
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