SolenisCredit & Collections Executive
About us
At Diversey - A Solenis Company, we are the pioneer, the facilitator of our clients in a wide range of industries around the globe. We do this with our revolutionary cleaning and hygiene technologies - such as floor care machines, cleaning tools & utensils, and chemicals for Food & Beverage industry.
As an employee
At Diversey, we have a culture with focus on diversity, inclusion, well-being, flexibility and orderliness - where we respect each other, where we as a company have employed the whole person, and where there is room for and understanding of the whole person. We value the great importance of a good social environment, and we prioritize a safe working environment where you can feel safe and comfortable. Employee satisfaction and engagement is very important to us - we want to make sure that you develop and stay with us for many years.
About the role
The Credit Control Executive is directly responsible for reducing the overdue AR and other related duties in posting accounts receivable payments. This includes maintaining ledgers, credit balances, and resolving account irregularities. The Credit Control Executive will also administer rebates, adjustments, and any other accounting transactions related to Accounts Receivable management. This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization.
Key Responsibilities:
Perform day-to-day processing of financial transactions to ensure Accounts Receivable (A/R) records are accurate, up to date, and effectively maintained.
Receive and verify invoices and delivery orders from the warehouse and third-party logistics providers.
Post and reconcile customer payments to the general ledger.
Balance daily A/R batches and prepare weekly aging reports for distribution to key personnel.
Generate and send monthly statements of account to customers.
Collaborate with the Financial Controller to maintain collection targets and overall A/R performance levels.
Communicate with internal sales representatives as required to fulfil job responsibilities.
Conduct credit analysis and reviews for new clients, including setting credit limits and performing annual reviews for major client accounts.
Ensure strict confidentiality and privacy of all financial records relating to the organization and its customers.
Develop and implement collection strategies to address customer objections and encourage timely A/R payments.
Investigate collection issues and advise customers on corporate A/R policies and procedures.
Arrange payment plans for outstanding and overdue accounts and prepare related documentation for executive review.
Investigate and resolve billing discrepancies and misapplied cash transactions.
Maintain an organised filing system for all financial documents.
Ensure confidentiality and security of all financial and employee records.
Assist with additional duties as required and directed by management.
Liaise with customers to resolve collection matters and coordinate cheque collection when necessary.
Qualifications:
Bachelor’s degree or diploma in Accounting, Finance, or Business Administration, with a minimum of two years of relevant experience, or an equivalent combination of education and experience.
At least two years of direct experience in an Accounts Receivable (A/R) role.
Proven ability to accurately calculate, post, correct, and manage accounting figures and financial records.
Strong knowledge of collection regulations and fair credit practices.
Basic understanding of accounting systems, budgeting processes, and internal controls.
We understand that not every candidate will possess every desired qualification listed above. If your experience varies from our outlined requirements, yet you believe you can bring value to the role, we encourage you to apply and share your unique perspective with us.
We recognize that our people are our greatest asset. We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development. If you're passionate about working for a world-class company and enjoy tackling complex challenges, we invite you to consider joining our team.
Solenis is committed to fostering an inclusive workplace and is proud to be an Equal Opportunity Affirmative Action Employer. We value diversity and do not discriminate on the basis of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status