Company Summary

First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For® list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For™ 2023: Listed amongst the Top 100 by Great Place To Work® India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.

Job Summary

Role Purpose

• Provide SQL DBA coverage during overnight hours to monitor and maintain Azure SQL Managed Instances (batch processing) and Azure SQL Databases (application development).
• Ensure stability, performance, and reliability of critical overnight operations.

Key Responsibilities

• Monitor overnight batch jobs, identify performance issues (blocking, deadlocks, long-running queries).
• Troubleshoot SQL processes (review SPIDs, execution plans, logs) and resolve issues where possible.
• Follow SOPs to rerun or restart failed jobs; escalate when required.
• Maintain Azure SQL Databases used for application development (performance, security, and cleanup).
• Perform proactive maintenance (statistics updates, index optimization) during low-load periods.
• Respond to SQL and system alerts in near real-time.
• Basic Windows administration: RDP into servers, check services, manage scheduled tasks, review log files.

Qualifications

• 2–4 years SQL Server DBA or technical support experience.
• Strong T-SQL troubleshooting skills, knowledge of blocking, deadlocks, execution plans.
• Hands-on experience with Azure SQL Managed Instance and Azure SQL Database.
• Basic Windows server administration skills.

Value to the Organization

• Ensures uninterrupted overnight batch processing by providing real-time monitoring and first-line resolution.
• Reduces downtime and delays by quickly identifying true issues vs. transient errors.
• Supports development teams by maintaining application databases.
• Provides a cost-effective solution for continuous coverage, with escalation to senior DBAs only when needed.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out https://firstam.wd1.myworkdayjobs.com/faicareers.