Compliance Manager

The Community You Will Join:

The Compliance Manager role reports into the Chief Compliance Officer of Airbnb. Payments Luxembourg S.A. (APL). The EEA Compliance team protects and supports the growth of Airbnb’s community by ensuring safe payments and robust controls against financial crime, while balancing regulatory risks with Airbnb’s business strategy. Our team ensures APL’s ongoing compliance with regulations related to payment services, Host fund protection, governance, and oversight of supporting Airbnb group functions. We collaborate closely with key external stakeholders including the CSSF and FIU in Luxembourg.

The Difference You will Make:

This role requires candidates to be based in Luxembourg City. This role is not eligible for relocation support. As a Compliance Manager, you will act as a liaison with the Airbnb Payments global team on policy, program updates, strategy and ad-hoc projects within these areas. You will also oversee the APL policies and necessary updates required by law and business changes.

A Typical Day: 

• Lead the identification and interpretation of regulatory changes affecting APL, driving comprehensive impact assessments. Oversee collaboration with Legal and Productteams to proactively ensure timely implementation of necessary changes across thebusiness.
• Oversee the preparation and delivery of high-quality regulatory and compliance reports for Board and Management, providing insights and recommendations for decision-making.
• Own and enhance the APL policy portfolio and regulatory filings diary, ensuring policy updates consistently reflect evolving regulatory and business requirements. Oversee timely and accurate regulatory submissions.
• Lead the ongoing maintenance, review, and improvement of internal control procedures. Initiate, draft, and drive strategic enhancements to strengthen the compliance framework.
• Serve as the primary escalation point for internal and external audit requests & control testing. Oversee timely follow-up and resolution of audit findings, ensuring registers and frameworks are up to date.
• Provide expert oversight of sanction-related investigations, managing true sanction hits and ensuring effective reporting to authorities.
• Ensure the accurate drafting and timely submission of reports to the FIU and other competent authorities. Oversee comprehensive responses to regulatory inquiries and requests.
• Direct the periodic review and monitoring of transaction monitoring processes, filings, and related controls. Champion process enhancements and risk mitigation strategies.
• Lead complex gap analyses on regulatory requirements, providing strategic guidance to address identified gaps.
• Act as a key compliance leader, working closely with colleagues, stakeholders, and partner sites to ensure consistency and best practices across jurisdictions.
• Collaborate with Compliance Operations teams globally to ensure a harmonized and robust approach to compliance and risk management.

Your Expertise:

• Experience working with global payments platforms
• Deep knowledge of Luxembourg financial sector regulatory bodies (CSSF, FIU, Ministry of Finance); able to engage confidently at senior levels.
• Demonstrated expertise in EU AML and CTF frameworks, with the ability to drive and embed best practices across the organization.
• Minimum 5 years working experience in financial services, at least 3 of which have been in a similar role
• Fluency in English (essential) & one other European language (preferred)

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

Business Rationale:

● Growth in Regulatory Demands:

○ Financial regulations are evolving rapidly, especially in payments (i.e. PSD3) and AML/CTF (i.e. AMLR). A senior role ensures proactive strategic oversight, not just operational compliance.

● Complex Stakeholder Management:

○ More mature organizations require compliance leaders who can align Legal, Product, Operations, and partner sites globally.

● Driving Change:

○ Regulatory changes require not just identification but leadership in implementation across functions.