Junior Support Engineer

Junior Support Engineer

Rzeszow

Full time

Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization.

Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES | About the roleWe are looking for a Junior Support Engineer based in Rzeszów, who will be responsible for providing technical support for networking and security products, including Fortinet solutions.The ideal candidate should have a basic understanding of computer networks and security (Firewall, IPS, VPN), as well as strong communication skills and the ability to work independently.Organizational skills and a good command of English are also essential.Experience with the FortiGate platform will be considered an additional asset.

As the Junior Support Engineer, you will be:

• Responsible for technical support of networking and security products

• Preparing and conducting solution testing

• Providing first-line technical support for Fortinet products

• Developing and expanding your knowledge in the areas of networking and security

• Collaborating with IT experts and professionals

QUALIFICATIONS AND EXPERIENCE | About you

The ideal Junior Support Engineer:

• Has a basic understanding of computer networks

• Possesses knowledge of network security – including Firewall, IPS, VPN

• Demonstrates strong communication skills

• Is self-reliant, available, and consistent in their work

• Can plan and manage their work time effectively

• Has a good command of English for fluent communication

• Familiarity with FortiGate is a strong asset

WHO IS EXCLUSIVE NETWORKS? | Why work for usWe are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com.

We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.

We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.

Our benefits include:

• Private healthcare through Lux Med

• Subsidy for the Benefit Multisport program

• English language lessons for employees

• Internal employee referral program

If you think the open position you see is right for you, we encourage you to apply!Our people make all the difference in our success.