Head of Revenue Operations

Vapi (/ˈVɑːpi/):

Vapi is scaling rapidly and building a world-class revenue engine to match.
We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.
You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

30 Day:
- Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows
- Map the end-to-end revenue funnel from marketing through delivery
- Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting
- Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery
60 Day:
- Redesign the forecasting process and implement improved pipeline inspection frameworks
- Stand up SDR activity tracking, dashboards, and accountability systems
- Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection
- Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel
90 Day:
- Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)
- Build onboarding and enablement frameworks for new GTM hires
- Present the RevOps organizational build-out plan and begin hiring
- Deliver the first full quarterly revenue insights package for leadership

Details

Location

Vapi is scaling rapidly and building a world-class revenue engine to match.
We’re hiring a Head of Revenue Operations to serve as the strategic operating partner to our VP of Sales and the broader go-to-market leadership team. This is a foundational leadership role responsible for building the systems, data infrastructure, and operating cadence that power Vapi’s revenue engine across sales, marketing, and delivery.
You will inherit an early RevOps foundation and build the operational backbone that enables us to scale from our current stage into the next phase of growth.

30 Day:
- Audit the current revenue tech stack, including Salesforce architecture, reporting, and data flows
- Map the end-to-end revenue funnel from marketing through delivery
- Identify the highest-leverage fixes across forecasting, pipeline visibility, and reporting
- Build strong working relationships with GTM leaders across Sales, Marketing, and Delivery
60 Day:
- Redesign the forecasting process and implement improved pipeline inspection frameworks
- Stand up SDR activity tracking, dashboards, and accountability systems
- Begin restructuring Salesforce workflows to support MEDIC and stronger deal inspection
- Deliver the first insights deck surfacing key trends, risks, and opportunities in the revenue funnel
90 Day:
- Launch the new RevOps operating cadence (forecast calls, pipeline reviews, leadership reporting)
- Build onboarding and enablement frameworks for new GTM hires
- Present the RevOps organizational build-out plan and begin hiring
- Deliver the first full quarterly revenue insights package for leadership