Senior Salesforce System Engineer

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Come be a part of something big.

Workday is embarking on our next growth adventure. As our Business Technology team continues its mission to deliver unparalleled value to our business partners and customers, we are expanding our presence in the Asia-Pacific region with a new Business Technology office in Pune, India. This new office will be an essential development center to propel the growth of our company through transformational programs for Go-To-Market and Enterprise Data Analytics teams. If you want to be a part of building something big that will drive value throughout the entire global organization, then this is the opportunity for you. You will be working on top priority initiatives that span new and existing technologies - all to deliver outstanding results and experiences for our Customers and employees.

About Go-To-Market Team:

The Business Technology Go-To-Market team works in close partnership with our business partners to help fuel growth and revenue goals for Workday, along with driving exceptional Customer and employee experiences. The team is responsible for developing and supporting innovative architecture-led solutions for our Marketing, Sales, Services, Customer Support & Legal business functions with Salesforce being the primary platform alongside other cutting edge platforms like SnapLogic for Integrations, Conga/Apttus for CPQ, CLM, AWS as PaaS, Coveo Search Platform, OKTA for SSO and others

About the Role

Our Go-To-Market (GTM) Enterprise Applications team is currently looking for a experienced Senior Salesforce System Engineer to join our dynamic Salesforce Platform team.

This role requires a highly skilled professional with deep technical expertise in Salesforce architecture, solution design, complex data migration, and cross-functional collaboration. The ideal candidate will play a critical role in driving technical excellence, supporting system health, and delivering scalable and maintainable Salesforce solutions aligned with Salesforce best practices and enterprise standards.

Job Description

• The Software Application Engineer- Salesforce Platform at Workday is part of the GTM (Go-To-Market) Platform team that is responsible for the Salesforce implementation and Platform governance at Workday.

• Our team enables continuous improvements to the application and supports our Marketing, Sales, Services, Support, Finance and Legal business partners; responsibilities include responding to service requests, incidents and enhancements and driving automation to increase efficiency in business processes. The right candidate has deep technical experience in all the capabilities and functionalities of the Salesforce.com platform and a proven track record of driving best practices and processes.

Responsibilities:

Architecture & Solution Design:

• Lead and participate in architecture and solution design reviews for large-scale Salesforce implementations.

• Develop and maintain scalable, modular, and high-performance Salesforce architecture.

• Ensure solutions adhere to Salesforce system and application architect principles and enterprise architectural standards.

Development & Implementation:

• Design and develop customized solutions on Salesforce Platform using Apex, LWC, Visualforce, Flows, and integrations.

• Own and deliver complex user stories, ensuring adherence to Salesforce coding and configuration best practices.

• Work on CI/CD pipelines, perform code reviews, and support automated deployment processes.

Data Migration & Integration:

• Lead planning and execution of complex data migration initiatives, including data mapping, transformation, and validation.

• Ensure data integrity and compliance throughout the migration lifecycle using tools like Data Loader, ETL, or APIs.

Collaboration & Stakeholder Management:

• Collaborate closely with US-based Salesforce Architects and business stakeholders to understand requirements and deliver effective solutions.

• Work with cross-functional teams (Product, QA, DevOps, Support) to triage issues and ensure timely resolution.

• Participate actively in sprint refinements, backlog grooming, and Agile ceremonies.

Support & Platform Enablement:

• Act as a trusted advisor and technical SME for Salesforce platform-related issues.

• Support issue triaging and contribute to early resolution of system incidents.

• Provide mentoring and guidance to junior team members and promote knowledge sharing within the team.

• Develop monitoring systems for the critical Salesforce Platform business workflows to preempt issues and resolve

• Lead and deliver Automation of tasks/service requests

Delivery & Governance:

• Ensure projects meet delivery timelines and quality benchmarks aligned with Salesforce delivery methodologies.

• Maintain proper documentation and participate in technical audits and compliance checks.

• Contribute to continuous improvement initiatives for platform scalability, performance, and maintainability.

Business/Functional:

• Develop expertise of Workday Go-To-Market business applications end-to-end

• Develop subject matter expertise of Workday’s Enterprise Applications including Integrations

About You

Basic Qualifications:

• Bachelor's with 10+ years of Salesforce experience.

• At least 7+ years in Enterprise Software Application Support OR At least 6+ years in Enterprise Software Application Development

• Strong technical knowledge of enterprise software application development and enterprise application integrations (Salesforce, Apttus, MuleSoft/SnapLogic)

• Hands on experience troubleshooting technical issues on Salesforce platform end-to-end (Application, Database, Network & Integration layers)

Non-Technical Skills:

• Knowledge of IT service management tools and best practices(preferred)

• Self-motivated, flexible, team player with solid multi-tasking, time management & organization expertise with the ability to manage multiple and often changing priorities. 

• Attention to detail with the ability to analyze and solve complex problems as well as provide documentation, guidance and instruction to users. Demonstrated ability to learn and embrace new technologies, applications, and solutions.

Professional Certifications:

• Salesforce Application/System Tech Arch (Required)

• Salesforce Certified Developer (Required)

• Salesforce Certified App Builder / Salesforce Certified Administrator (Required)

• Enterprise Integrations (MuleSoft/SnapLogic) (Preferred)

• ITIL Foundation Certification (Preferred)

• Apttus Product Certification (Preferred)

Our Approach to Flexible Work  

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.

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