Hi, I'm Sushma Nayak your Recruiter. At CSG, we choose to see beyond a resume paper. We put your story, perspective, background, and what you have to offer first. While the traditional approach works for some, many miss out on fantastic talent like yourself, and we refuse to make that mistake. Instead, we believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.

What you'll do

• Own the test automation strategy for ST/SIT, defining what to automate and how.
• Lead the automation framework (e.g., Robot Framework + Playwright) and keep it scalable and reusable across projects.
• Apply AI in testing for faster test design, scripting, data creation, and results analysis.
• Integrate automation into CI/CD, ensuring reliable smoke/sanity and regression runs with clear reporting.
• Guide and mentor the team, review automation work, and drive best practices and standards.

You should have

• 8–12 years in testing, including 5+ years in automation and experience leading automation initiatives.
• Strong hands-on skills in at least one modern automation stack:
  • UI/API automation (Robot Framework / Playwright / Selenium / Cypress)
  • Basic scripting in Python, Java, or JavaScript
• Experience with AI-assisted testing, e.g., using GenAI tools for test design, script generation, or analysis.
• Good CI/CD and tooling knowledge (Azure DevOps/Jenkins, Git, test reports/dashboards).
• Solid communication and leadership, able to work with architects, POs, and customer teams and to upskill other testers.

Location(s):

India Remote

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.